CMTO Standards of Practice Question And Answer.

Communication/PH Standard 1 Preparation of the Treatment Area - correct answer Conditions: In a treatment area, using disinfecting cleaning materials, massage equipment, freshly laundered linen, towels and a blanket Task: Prepare the treatment area Standard: Quality / Technical: • Ensure that the room and equipment surfaces have been cleaned according to the requirements of communicable disease control as defined by the Infection Control for Regulated Professionals document. • So that you use only sheets and towels that have been freshly laundered. • So that the linens, towels and blanket that come in contact with the client have not been used by a prior client. • So that linen used for draping will allow for full coverage of the client. Safety: • So that the linens and pillows do not interfere with the client's ability to get on and off the table. • So that any obstacle or substance that could make the floor slippery is removed from the treatment room to prevent accidental falls. • So that equipment is properly maintained and that manufacturer's instructions are followed correctly. • So that the transference of infectious diseases is limited Timing: • Prior to the client entering the treatment area. • After a client who required the use of protective barriers leaves the treatment area COMMUNICATION / PUBLIC HEALTH STANDARD 2 Inform the Client of the Fees and Obtain His/Her Agreement to a Fee Schedule - correct answer Conditions: Given a client who has come to you for massage therapy Task: Inform the client of the fees and obtain his/her agreement to a fee schedule Standard: Quality / Technical: • Ensuring that your fee schedule is posted in a location where clients may see it or a copy provided to the client. • Ensuring that you explain the rates for a massage therapy appointment to the client including what part of the treatment time will be used for taking a health history and assessment / reassessment. • Ensuring that you explain to the client your policy with regard to cancellation of appointments. • Providing the client with an opportunity to ask questions about the rate and fee schedule. • So that any charges that deviate from the set schedule have been agreed to by the client and documented in the clinical notes with the reasons and agreement indicated. Timing: • When the client arrives to his/her first appointment or prior to arrival. COMMUNICATION / PUBLIC HEALTH STANDARD 3 Wash Your Hands and Any Skin Surface that Will/Has Come in Contact with the Client - correct answer Conditions: Given that the treatment area and the client are ready for treatment Task: Wash your hands and any skin surface that will/has come in contact with the client Standards: Quality / Technical: • Ensure that soap and water or alcohol based hand sanitizer is used to clean skin surfaces by washing for a minimum of 10 seconds, including all surfaces. Timing: • Immediately before and immediately after each client treatment. COMMUNICATION / PUBLIC HEALTH STANDARD 4 Interview the Client to Obtain His/Her Treatment Goals - correct answer Conditions: In a treatment area, given a client who comes to you for massage therapy Task: Interview the client to obtain his/ her treatment goals Standard: Quality / Technical: • So that your interview questions include: *client's goals for the treatment. *limitations to activities of daily life *identification of area(s) client would like to focus on *discovery of contributing factors Quality /Interpersonal: • So that you give the client an opportunity to inform you of any specific area(s) to be treated and to relay any information the client chooses about his/her treatment goals. • So that you give the client an opportunity to ask questions.