Project Management and Customer Determination Amatrol exam 2024 latest update(fully solved&updated)dowload to pass

RTY is also known as the _______ effect. The effect of all the variations at each step in the process. A. Value B. Cycle C. Jumbling D. Rolling D. Rolling Which of the following is not a tool used to collect customer information? A. Market Research B. Customer Surveys C. BETA Testing D. Comparing competitive products E. Rolled Throughput Yield E. Rolled Throughput Yield Cycle Time, Cost, Value, and Customer Perception are all examples of ______ metrics. A. Primary B. Secondary C. Tertiary D. Process Level E. None of the Above A. Primary ___________ identify the tasks in a project and identify the critical path. A. Affinity Diagrams B. Prioritization Matrices C. Interrelationship Diagraphs D. Activity Network Diagrams E. None of the Above D. Activity Network Diagrams Today, software within the _______ function has a great deal to offer in developing communication systems that support BPM. A. Sales B. Manufacturing C. Senior Management D. Information Technology (IT) D. Information Technology (IT) To make a CTQ tree, the team focuses on the needs of the customers, critical levels of performance, and ________ requirements. A. Basic B. Employee C. Stakeholder D. Project Sponsor A. Basic Positive or negative _______ is comparing design features to see which work together and which take away from others. A. Quality B. Quantity C. Interaction D. Reaction C. Interaction Which of the following must be known to calculate the DPU? A. Number of labor hours of each unit B. Number of units produces C. Number of Defects D. Both B & C E. None of the Above D. Both B & C A(n) ________ is a tool used to develop a list of all tasks, determine how long each task will take, and then monitor the teams progress. A. House of Quality Chart B. Cause and Effect Diagram C. Gantt Chart D. Process Flow Chart C. Gantt Chart Many Stakeholders are involved in a manufacturing system and should be identified during the ________ phase so they can give input to the processes. A. Improve B. Define C. Identify D. Design D. Design A(n) ______ is a tool used to compare things on multiple dimensions. A. Matrix B. Value Preference C. Standard Deviation D. Bell Curve A. Matrix _______ costs are things like losses to a company's reputation and future sales. A. Labor B. Material C. Direct D. Indirect D. Indirect Which of the following is impacted by a company? A. Suppliers B. Investors C. Government Agencies D. Society E. All of the Above E. All of the Above The ______ is usually a senior manager accountable for the project. A. Project Charter B. Project Sponsor C. Team Member D. CEO B. Project Sponsor Some companies are ________ companies. Their customers are other companies that need their products to install into other products. A. Customer-to-Customer B. Customer-to-Business C. Business-to-Customer D. Business-to-Business D. Business-to-Business The first step in the Define phase of Six Sigma is to develop a(n) ______ plan for the project by specifying expected costs that are balanced against specific gains. A. Performance B. Manufacturing C. Financial D. Operations C. Financial The diagonal line in a Kano model represents _______ A. Company Investment B. Customer Satisfaction C. The relationship between company expenses and customer expectations D. The relationship between company investment and customer satisfaction D. The relationship between company investment and customer satisfaction