Cigna HealthSpring Exam Questions
with Correct Answers
Which of the following is a true statement about the Summary of Benefits? - Answer-
A,B,&C
Which of the following are included amongst the consultative selling skills? - Answer-All
of the above
Which of the following will help your needs assessment during a sales consultation or
appointment? - Answer-Questioning skills and focus on discovering and meeting the
customer's needs.
Which of the following statements about submitting an enrollment application is
accurate? - Answer-You must submit within 2 calendar days of receiving the completed
enrollment form.
Which of the fowllowing is a Cigna Guiding Principle that we want all our
representatives, brokers, and partners to embrace? - Answer-Do the right thing. Always!
Which of the following is a true statement about the new PPO plan? - Answer-Selection
of a PCP is not required in order to enroll.
Lucas Sanderson, a licensed and appointed sales agent has become a Cigna
employee. Which of the following does he still need to do in order to complete all
requirements to sell Cigna Medicare plans? - Answer-B & C
Which of the following is true about AEP enrollment submission - Answer-B & D
Which of the following is a valid and compliant way to introduce yourself as a sales
agent? - Answer-A Health Plan/Benefits Consultant or similar
Which of the following statements is true about the Scope of Appointment (SOA)
requirements? - Answer-All planned one-on-one appointments with customers,
regardless of the setting (e.g., in home, library, coffee shop, telephonic etc.), require the
completion of a SOA before the appointment.
Which of the following is a benefit of Cigna's 360 wellness exam? - Answer-Promoting
early detection of diseases.
Where will a sales agent find the Summary of Benefits for each of our plans? - Answer-
Our Resource Library.
with Correct Answers
Which of the following is a true statement about the Summary of Benefits? - Answer-
A,B,&C
Which of the following are included amongst the consultative selling skills? - Answer-All
of the above
Which of the following will help your needs assessment during a sales consultation or
appointment? - Answer-Questioning skills and focus on discovering and meeting the
customer's needs.
Which of the following statements about submitting an enrollment application is
accurate? - Answer-You must submit within 2 calendar days of receiving the completed
enrollment form.
Which of the fowllowing is a Cigna Guiding Principle that we want all our
representatives, brokers, and partners to embrace? - Answer-Do the right thing. Always!
Which of the following is a true statement about the new PPO plan? - Answer-Selection
of a PCP is not required in order to enroll.
Lucas Sanderson, a licensed and appointed sales agent has become a Cigna
employee. Which of the following does he still need to do in order to complete all
requirements to sell Cigna Medicare plans? - Answer-B & C
Which of the following is true about AEP enrollment submission - Answer-B & D
Which of the following is a valid and compliant way to introduce yourself as a sales
agent? - Answer-A Health Plan/Benefits Consultant or similar
Which of the following statements is true about the Scope of Appointment (SOA)
requirements? - Answer-All planned one-on-one appointments with customers,
regardless of the setting (e.g., in home, library, coffee shop, telephonic etc.), require the
completion of a SOA before the appointment.
Which of the following is a benefit of Cigna's 360 wellness exam? - Answer-Promoting
early detection of diseases.
Where will a sales agent find the Summary of Benefits for each of our plans? - Answer-
Our Resource Library.
