aPHR HR Operations test questions and answers 2024

aPHR HR Operations test questions and answers The process by which the key stakeholders of an organization envision its future and develop a mission, objectives, and procedures to achieve that future is called: A. Goal planning B. Future planning C. Succession planning D. Strategic planning - Answer ️️ -☑ D. The definition of strategic planning is indeed the process by which key stakeholders of an organization envision its future and develop a mission, objectives, and procedures to achieve that future. A, B, and C are incorrect. A is incorrect because establishing goals is a result of the larger planning process. B is incorrect because although it is true that the larger planning process may require looking into the future, that is only part of the process. Although succession planning is an action that may result from the larger planning process, C is incorrect because succession planning is not the term describing the overall planning process. The process of analyzing and identifying the need and availability of labor resources so that the organization can meet its objectives is called: A. Human resource planning B. Recruitment requisition C. Objective planning D. Training needs assessment - Answer ️️ -☑ A. Human resource planning involves analyzing and identifying the organization's labor pool needs. From there human resources forms its strategy in recruiting and retaining labor skills necessary for the organization to achieve its objectives. B, C, and D are incorrect. B is incorrect because a recruitment requisition is only part of the process. It is a process or form that hiring managers and recruiters use to communicate with one another about an open position need. C is incorrect because while it's true the intention of this process is to reach objectives, this is not the correct term used. D is incorrect because a training needs assessment is used to identify an organization's workforce skill needs. A unique capability or advantage that differentiates the organization from its competitors is called: A. Research and development B. Core competency C. Providing cheaper products D. Hiring talent faster - Answer ️️ -☑ B. An organization's core competency is a capability that distinguishes it from its competitors. It is the capability that an organization does exceptionally and uniquely well. A, C, and D are incorrect. A is incorrect because research and development is a function within an organization that is responsible for creating new products and services and is not necessarily a core competency of an organization. C is not the best answer because creating cheaper products does not necessarily make an organization competitive. Plus, it is not the product itself that creates a core competency but rather what an organization does collectively very well that makes it rise above competition. D is incorrect because while quickly hiring talent is important, it is really the type of talent that may contribute to the organization's core competency and enable it to be competitive. A statement that describes what the future of the organization looks like is known as: A. Purpose statement B. Vision statement C. Financial statement D. Benefit statement - Answer ️️ -☑ B. A vision statement describes what the future of an organization looks like in concise terms. A, C, and D are incorrect. A is incorrect because a purpose statement is a sentence that summarizes the topic or goals of a particular document. C is incorrect because a financial statement is a collection of reports that describes an organization's financial activity such as a balance sheet, cash flow statement, or income statement. D is incorrect because a benefit statement, also called a total compensation statement, provides employees with a true picture of what they earn above and beyond their base pay. A description of how an organization will achieve its vision is called: A. Job description B. Purpose statement C. Mission statement D. Summary plan description - Answer ️️ -☑ C. A mission statement describes how an organization is going to achieve its vision. A, B, and D are incorrect. A is incorrect because a job description describes a job's responsibilities and qualifications that are required for success. B is incorrect because a purpose statement is a sentence that summarizes the topic or goals of a particular document. D is incorrect because a summary plan description communicates a health or retirement plan's eligibility requirements, obligations, and specific benefits available for employees and their dependents. A statement that communicates the organization's top priorities and core beliefs to customers and employees is called: A. Code of conduct B. Employee handbook C. Purpose statement D. Values statement - Answer ️️ -☑ D. The values statement communicates to customers and employees what the organization's priorities are. An effective values statement is embraced by leadership and provides guidance in key decision-making requirements. A, B, and C are incorrect. They all represent different internal operational documents that may exist in an organization that do not necessarily communicate with the customer as to what are the overall priorities. The statement "We aspire to be the best widget maker in America" is an example of a: A. Vision statement B. Financial statement C. Mission statement D. Values statement - Answer ️️ -☑ A. The statement "We aspire to be the best widget maker in America" is an example of a vision statement. A vision statement describes the ideal future state of an organization. B, C, and D are incorrect. B is incorrect because a financial statement describes an organization's financial activity, C is incorrect because a mission statement describes how an organization intends to accomplish the vision, and D is incorrect because a values statement describes the priorities of an organization. A SWOT analysis used for planning identifies an organization's: A. Statements, workplace, operations, and technology B. Safety, workforce, organization, and terms C. Strengths, weaknesses, opportunities, and threats D. Salary, wages, objectives, and taxes - Answer ️️ -☑ C. The SWOT analysis evaluates the internal strengths, internal weaknesses, external opportunities, and external threats of an organization. The SWOT is designed to enable leaders to evaluate internally and externally what can help or hinder the organization's success in meeting its vision and mission. A, B, and D are incorrect. None of these options represents the SWOT analysis of strengths, weaknesses, opportunities, and threats of an organization. In Michael Porter's five forces analysis, five forces shape the competitive landscape for any industry. What are they? A. Budget, workforce, wages, benefits, and leadership B. Political/legal, economic, social, technology, and competition C. Supply chain, finance, marketing, operations, and human resources D. Quality products, best price, fastest service, customer service, and sales - Answer ️️ -☑ B. Michael Porter's five forces analysis evaluates these five forces: political/legal, economic, social, technology, and competition. These forces are seen as primary influencers on an organization's ability to compete in the marketplace. A, C, and D are incorrect. None of these options represents Michael Porter's five forces analysis. Ensuring that each employee within an organization can see the direction for the business and knows how their job fits in the overall picture is known as: A. Goal alignment B. Mission statement C. Performance evaluation D. Rewards and recognition - Answer ️️ -☑ A. Goal alignment is how an organization works to ensure its employees see the overall direction and how they fit into the big picture of the organization's vision and mission. Human resources can often take the lead in goal alignment and influences employee engagement and connection to the overall direction of an organization. B, C, and D are incorrect. None is the best answer in terms of ensuring how employees are connected to the overall mission and vision of an organization. Organizational culture reflects a shared understanding among all who work within the company. What are the common components of organizational culture? A. Vision, mission, and values B. Structure, systems, and people C. Values, beliefs, and norms D. Finance, marketing, and operations - Answer ️️ -☑ C. Organizational culture is a shared understanding of values, beliefs, and norms. These are usually unwritten common understandings for all who work in any organization. Organizational culture is not something easily captured in a written document. Instead, organizational culture consists of shared values, beliefs, and norms that are widely embraced by employees and lea