USPS 421: SSA Academy Exam
USPS Exam 421 SSA Academy
Domestic Mail Manual (DMM) –
Sets forth the policies and regulations governing domestic mail.
International Mail Manual (IMM) –
Sets forth the policies and regulations governing international mail
Domestic Mail –
Mail sent within the US, APO/FPO, the UN, and all US territories and possesions.
Label 127 –
Attached to all anonymous mail being returned to ensure surface transport only.
PolicyNet –
Where all manuals and directives are found.
PS Form 17 –
Stamp requisition/return
PS Form 2976 –
Customs declaration for all international mail.
AVSEC –
Aviation Security
24 Hour Clock –
End to end process that ensures the mail is collected, distributed and delivered
on time.
Administrative Support Manual (ASM) –
Contains policies and procedures for administrative and support functions within
the postal service.
Express Mail Label 11-B –
Post office to addressee
Anonymous Mail –
Bears only stamps as postage, weighs more than 13 oz, and was not accepted by
a postal employee.
DDD1 –
Decal attached to all mail receptacles explaining the 13oz rule to customers.
, Label 200 –
Registered Mail barcode. To avoid confusion, Label 200 is the only barcode to be
placed on the registered mail piece.
PS Form 1000 –
Domestic and International Claims
PS Form 3811-A –
Return receipt after mailing, and electronic return receipt
PS Form 3546 –
Official change/correction to mail forward change of address order
Publication 75 –
Mover's Guide
PS Form 3811 –
Domestic return receipt
PS Form 3849 –
Delivery notice/reminder receipt (pink card)
Express Mail Label 11-HPFU –
Hold for Pickup
PS Form 1509 –
Sender's request for USPS Package Intercept Service
PS Form 3883 –
Six or more certified mails
PS Form 3877 –
Firm mailing book for accountable mail. (Multiple mailings in a single transaction)
PS Form 3575Z –
Employee generated change of address form
PS Form 6182 –
Commercial invoice
PS Form 3982 –
Change of address
PS Form 8105-B –
Suspicious transaction report, to be filled out after the suspicious customer has
left the building.
USPS Exam 421 SSA Academy
Domestic Mail Manual (DMM) –
Sets forth the policies and regulations governing domestic mail.
International Mail Manual (IMM) –
Sets forth the policies and regulations governing international mail
Domestic Mail –
Mail sent within the US, APO/FPO, the UN, and all US territories and possesions.
Label 127 –
Attached to all anonymous mail being returned to ensure surface transport only.
PolicyNet –
Where all manuals and directives are found.
PS Form 17 –
Stamp requisition/return
PS Form 2976 –
Customs declaration for all international mail.
AVSEC –
Aviation Security
24 Hour Clock –
End to end process that ensures the mail is collected, distributed and delivered
on time.
Administrative Support Manual (ASM) –
Contains policies and procedures for administrative and support functions within
the postal service.
Express Mail Label 11-B –
Post office to addressee
Anonymous Mail –
Bears only stamps as postage, weighs more than 13 oz, and was not accepted by
a postal employee.
DDD1 –
Decal attached to all mail receptacles explaining the 13oz rule to customers.
, Label 200 –
Registered Mail barcode. To avoid confusion, Label 200 is the only barcode to be
placed on the registered mail piece.
PS Form 1000 –
Domestic and International Claims
PS Form 3811-A –
Return receipt after mailing, and electronic return receipt
PS Form 3546 –
Official change/correction to mail forward change of address order
Publication 75 –
Mover's Guide
PS Form 3811 –
Domestic return receipt
PS Form 3849 –
Delivery notice/reminder receipt (pink card)
Express Mail Label 11-HPFU –
Hold for Pickup
PS Form 1509 –
Sender's request for USPS Package Intercept Service
PS Form 3883 –
Six or more certified mails
PS Form 3877 –
Firm mailing book for accountable mail. (Multiple mailings in a single transaction)
PS Form 3575Z –
Employee generated change of address form
PS Form 6182 –
Commercial invoice
PS Form 3982 –
Change of address
PS Form 8105-B –
Suspicious transaction report, to be filled out after the suspicious customer has
left the building.
