Which member of the care team diagnoses disease and prescribes treatment? - correct answer Physician (MD)
Which of the following care team members are licensed professionals who may assign tasks to home health aides? - correct answer Nurses, PTs, OTs
Who does the care team revolve around? - correct answer The client and his/her condition, treatment, and progress
If an activity is not listed on the care plan, what should a HHA do? - correct answer The HHA should not perform the activity if it's not listed on the care plan
Why is reporting a client's changes and problems to the supervisor a very important role of the HHA? - correct answer The care plan must be updated as the client's condition changes
What is one typical task that a HHA performs? - correct answer Giving skin care
What task is considered outside the scope of practice for an HHA? - correct answer Inserting tubes into a
client's body
What's one federal regulation that applies to HHAs? - correct answer HHAs must complete at least 75 hours of training and/or they must pass a competency evaluation before they begin working
What's an example of a common policy at a home health agency? - correct answer HHAs must follow the
client's care plan
What does a professional relationship between an HHA and a client include? - correct answer Keeping client informational confidential What's would be the best response by a HHA if a client purchases them a gift? - correct answer The HHA should refuse the gift but thank the client for thinking of her
What's an example of a HHA behaving professionally with an employer? - correct answer Documenting carefully
What's the best type of jewelry for a HHA to wear to work? - correct answer A waterproof watch
What does the term "empathy" mean? - correct answer Empathy means being able to identify with and enter into the feelings of others.
What's one responsibility of an employer regarding a HHA? - correct answer Employers must provide initial training and continuing in-service training
Who is the most important person on the healthcare team? - correct answer The client
What is the chain of command? - correct answer The line of authority in an agency
___ has to do with the knowledge of right and wrong - correct answer Ethics
An example of ethical behavior by a HHA is _____ - correct answer Protecting a client's privacy
What term means harming a person physically, mentally, or emotionally by failing to provide needed care? - correct answer Neglect
What must a HHA do if he suspects that a client is being abused? - correct answer The HHA should report immediately to his supervisor
What term means to steal, take advantage of, or improperly use the money, property, or other assets of another person? - correct answer Financial abuse What's an example of sexual abuse? - correct answer Rubbing up against a client inappropriately
Threatening to harm a client if her tells another caregiver about a problem is an example of what type of
abuse? - correct answer Psychological abuse
For home health aides, confidentiality means.... - correct answer keeping private things private
with whom may an HHA share a client's medical information? - correct answer With other members of the care team
What's a term for a legal document that designates what kind of care a person wants if he is unable to make that decision himself? - correct answer Advance directive
what's an example of an advance directive? - correct answer Durable Power of Attorney for Health Care
what's the best way for a HHA to keep clients' health information confidential? - correct answer store, file, or shred documents according to agency policy
what behavior promotes clients' rights? - correct answer Encouraging a client to participate in care planning
Whats the correct order of the three-step communication process? - correct answer Sender sends message. Receiver receives message. Receiver provides feedback.
What is true of non-verbal communication? - correct answer Nonverbal communication may be different than what the person is actually saying
Barrier to combination include the following - correct answer HHA uses medical terminology with the client
An example of active listening is: - correct answer HHA focuses on the client and provides feedback