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ServiceNow CIS - SAM (Software Asset Management) Questions and Answers 100% Solved

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ServiceNow CIS - SAM (Software Asset Management) Questions and Answers 100% Solved A user is notified their software install has been flagged for reclamation. The user declines approval. What is the next step in the workflow? a) Nothing happens. b) The user's manager must approve or decline the reclamation. c) The reclamation candidate is removed from the candidate list. d) The software is reclaimed since it was not in use. The user's manager must approve or decline the reclamation. Which default role has access to the Software Asset application, but has limited access to its administrative features? a) sam_developer b) sam c) sam_user d) sam_admin sam_user Which of the following is NOT a valid entitlement import error? a) Publisher Part Number not found b) Publisher Part Number and Software Model not found c) Multiple software models found for the Publisher Part Number d) Import template customized resulting in one or many fields being invalid e) Purchased rights should be less than 20 Purchased rights should be less than 20 By default, which ServiceNow role can view reconciliation results? a) sam_reconcile_user b) sam_user c) sam_viewer d) sam_cmdb_user sam_user Which of the following remediation options may be available after a reconciliation has been run? (select 4) a) Create Allocations b) Create New Model c) Remove Allocations d) Purchase Rights e) Remove Entitlements f) Remove Unlicensed Installs a) Create Allocations c) Remove Allocations d) Purchase Rights f) Remove Unlicensed Installs In addition to creating a new purchase order for software licenses, additional remediation options are available in Software Model results to: a) Update license metrics b) Create allocations c) Remove unlicensed installations d) Remove software products Remove unlicensed installations Which of the following calculations are provided for publishers on the license workbench? (Select four.) a) Total Spend b) Number of unlicensed installs c) True-up Cost d) Potential Savings e) License Metric Results f) Over-licensed amount a) Total Spend c) True-up Cost d) Potential Savings f) Over-licensed amount The license metric field is by default, displayed on which record form within ServiceNow? a) Software Model b) Software Allocations c) Software Entitlement d) Software Types Software Entitlement

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