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MNG3702 ASSIGNMENT 1 SEMESTER 1 - 2024 (321765)

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MNG3702 ASSIGNMENT 1 SEMESTER 1 - 2024 (321765) DUE DATE: 18 MARCH 2024 QUESTION 1. ‘The Netcare Group invests in growing and continually improving their capabilities and capacity.’ Make a judgement with regards to the absorptive capacity of Netcare. In your answer, you need to explain the meaning of absorptive capacity and apply the dimensions thereof to Netcare’s systems and processes. QUESTION 2. Draw a strategic map for Netcare by specifying strategic objectives for each element of the Balanced Scorecard developed by Kaplan and Norton. QUESTION 3. Explain tools that Netcare can implement to align individual behaviour with its strategic direction. In your answer, you need to explain these tools and then identify two examples of the application of these tools at Netcare. QUESTION 4. Apply the layers of business culture to Netcare. In your answer, you need to explain each layer first, and then apply it to Netcare. QUESTION 5. Explain an approach to assess the business culture and apply this approach to Netcare. QUESTION 6. Explain any four of these culture indicators. In your answer, you need to first explain the culture indicator and then apply it to Netcare.

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MNG3702
ASSIGNMENT 1
22
SEMESTER 1
DUE DATE: 18 MARCH




2024


"Elevate Your Excellence: Where Distinction Meets Assurance in Every Assignment!"

, ASSIGNMENT 1, SEMESTER 1

NETCARE




QUESTION 1.

‘The Netcare Group invests in growing and continually improving their capabilities and
capacity.’

Make a judgement with regards to the absorptive capacity of Netcare. In your answer, you
need to explain the meaning of absorptive capacity and apply the dimensions thereof to
Netcare’s systems and processes.

(10 marks, of which 2 marks will be awarded to the explanation of absorptive capacity, and 8
marks to the application of the dimensions thereof to Netcare’s systems and processes.

PLEASE NOTE, you need to explain each dimension first and then apply it to Netcare.


Absorptive Capacity refers to the ability of an organisation to recognise the value of new,
external information, to assimilate it and to use it to address business problems.

There are four dimensions that determine the absorptive capacity of an organisation:

Acquisition of External Information. This refers to the ability of the organisation to
acquire relevant information from its external environment. Speed is an important
element of acquiring information – the better the quality of the information and the
sooner it is obtained, the better the organisation’s chances of developing some sort of
advantage from it.
For example, Netcare demonstrates a high level of acquisition of external information
by investing in the latest medical technologies and high-level professional expertise, as
well as partnering with the public sector and other stakeholders to support the national
healthcare systems



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