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Accredited Residential Manager - ARM Certification Questions and 100% CORRECT answers

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Emotional Intelligence ANSWERThe ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use to use this information to guides one's thinking and actions. Job Analysis ANSWERIs the process of identifying essential Skills, Knowledge, and Abilities required to perform a job; Forms the basis of all subsequent human resources activity. Behavioral ANSWERA type of question asked by an interviewer to determine a persons disposition based on previous behavior in particular situations. Orientation ANSWERIs the process of informing new employees what is expected of them on the job as well as making them feel welcome and comfortable. Avoiding/Avoidance ANSWERIs a style of co

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