Health Administration Exam 1 Questions and Verified Answers

Direct care vs non-direct care - Direct care settings: provide care directly to a patient, resident, or client who seeks services from the organization. Non-direct care settings: not directly involved in providing care to persons needing health services; support the care of individuals through products and services made available to direct care settings. Direct Care Employment Growth - The BLS projects that employment of medical and health services managers is expected to grow 23 percent from 2012 to 2022. Greatest growth in managerial positions will occur in outpatient centers, clinics, and physician practices. Largest growth numbers will be in hospitals due to size of sector Non-Direct Care Employment Growth - Consulting firms, pharmaceutical companies, associations, and medical equipment companies provide significant assistance to direct care organizations. It is expected that growth will also occur in managerial positions in non-direct care settings. Managers Needed - Managers are needed to make certain that organizational tasks are carried out in the best way possible to achieve organizational goals; and that appropriate resources, including financial and human resources, are adequate to support the organization. Domains of health services administration - external: Community demographics/need Licensure Accreditation Regulations Stakeholder demands Competitors Medicare and Medicaid Managed care organizations/insurers Internal: Staffing Budgeting Quality services Patient satisfaction Physicians’ relations Financial performance Technology acquisition New service development Definition of Management - The process, comprised of social and technical functions and activities, occurring within organizations for the purpose of accomplishing predetermined objectives through human and other resources. Managers work through others to accomplish organizational goals. Managerial positions in physician practice - Practice manager, director of medical records, supervisor, billing office administrator Managerial positions in nursing homes - manager, business office director, food services admissions coordinator supervisor, environmental services