SHRM-CP Practice Test A 25 Questions with Verified Answers,100% CORRECT

SHRM-CP Practice Test A 25 Questions with Verified Answers When employees leave work early or purposefully work at a slow pace, they are engaging in a. property deviance b. production deviance c. political deviance d. personal aggression - CORRECT ANSWER a. production deviance In which business structure do partners exist mainly as investors, without much influence on daily operations? a. Limited liability partnership b. sole proprietorship c. general partnership d. joint venture - CORRECT ANSWER a. limited liability partnership Which pieces of legislation declared that back pay awards cannot be a part of compensatory damages? a.Civil Rights Act of 1964 b. Civil Rights Act of 1991 c. Equal Employment Opportunity Act of 1974 d. Americans with Disabilities Act of 1990 - CORRECT ANSWER b. Civil Rights Act of 1991 The SMART model outlines the important characteristics of a. forecasting studies b. employee training c. effective recruiting d. organizational goals - CORRECT ANSWER d. organizational goals SMART- specific,measurable, achievable, realistic, timely Name one consequence of the Clayton Act of 1914. a. Workers retained the right to organize b. The Sherman Act was applied to unions c. Employers could not always use injunctions to break strikes d. Federal contractors must pay the going rate for workers - CORRECT ANSWER c. Employers could not always use injunctions to break strikes Intended to protect the free market from a monopoly. Which of the following statements about performance appraisal is false? a. ranking is a good method for appraising large groups of employees b. focal review programs include all of the employees in an organization c. force ranking systems assume that most employees are neither exceptionally good nor exceptionally bad d. a behaviorally anchored rating system isolates each job's most important tasks - CORRECT ANSWER a. ranking is a good method for appraising large groups of employees This is just a method of ranking jobs and not good for comparison Which of the following would be considered non-monetary compensation? a. flex time b. stock options c. medical care premiums d. paid leave - CORRECT ANSWER a. flex time Which piece of legislation established a new definition for "highly compensated individual?" a. Small Business Regulatory Enforcement Act Fairness Act of 1996 b. Sarbanes Oxley Act of 2002 c. Small Business Job Protection Act of 1996 d. Pension Protection Act of 2006 - CORRECT ANSWER c. Small Business Job Protection Act of 1996 In business, what is the primary difference between a goal and a strategy? a. the terms are interchangeable b. strategies are created by executives, while goals are set by middle managers c. strategies precede goals d. strategies are the means while goals are the end - CORRECT ANSWER d. strategies are the means while goals are the end A new employee is told by her coworkers that one of her duties is to handle customer queries as they arrive. However, her superior informs her that customer queries are to be handled by her department as a whole, and in fact she should defer to her coworkers until she becomes more acclimated. This employee's situation can be defined as a. role orientation b. role conflict c. role overload d. role ambiguity - CORRECT ANSWER b. role conflict Which of the following institutions did not receive Title VII coverage pursuant to the Equal Employment Opportunity Act of 1972? a. religious institutions b. universities c. state government agencies d. federal legislative bodies - CORRECT ANSWER a. religious institutions Which of the following is an example of a chemical health hazard? a. bacterium b. pesticide c. fungus d. virus - CORRECT ANSWER b. pesticide The Stanley Corporation wants to avoid lawsuits, so the human resources department occasionally reviews the hiring process to ensure compliance with all equal opportunity regulations. This is an example of: a. risk avoidance b. risk elimination c. risk mitigation d. risk transfer - CORRECT ANSWER c. risk mitigation Which of the following was a consequence of the Workforce Investment Act? a. A mass layoff is defines as 500 employees or 33% of the workforce b. Workers must be given 60 days notice before the plant closing c. labor unions were encouraged to cooperate with management on their training d. the creation of comprehensive training centers for workers and employers - CORRECT ANSWER d. the creation of comprehensive training centers for workers and employers According to Edward E Lawler, the four elements of a high-involvement organization are: edge, communication, incentives, evaluation b. planning, execution, evaluation, control c. selections, maintenance, evaluation, forecasting d. power, information, knowledge, rewards - CORRECT ANSWER d. power, information, knowledge, rewards Which of the following statements about union decertification is true? a. decertification does not prevent employees from joining a different union later b. decertification only occurs when employees are displeased with the union c. employers may lobby employees during the decertification process d. half the employees must petition the NLRB before a decertification vote is held - CORRECT ANSWER a. decertification does not prevent employees from joining a different union later In which case did the Fifth Circuit determine that a company may not claim physical difficulty as a bona fide occupational qualification in order to keep women out of certain jobs? a. Rosenfeld vs Southern Pacific 1968 b. McDonnel Douglas Corp vs Green 1973 c. Weeks vs Southern Bell Telephone Company 1969 d. Texas Dept of Community Affairs vs Burdine 1981 - CORRECT ANSWER c. Weeks vs Southern Bell Telephone Company 1969 Which component of an affirmative action plan provides demographic information for the labor market related to each job group? a. job group analysis b. determination of availability c. comparison of incumbency to availability d. organizational profile - CORRECT ANSWER b. determination of availability What is one common problem with cost-per-hire metrics? a. makes no distinction between job groups b. are overly dependent on external economic factors c. overemphasize advertising d. omit costs that are not related to specific candidates - CORRECT ANSWER d. omit costs that are not related to specific candidates A new employee enters the training room and notices that the seats have been arranged in a banquet style. What can the new employee expect to do during the training session? a. work in a small group b. watch a video c. take notes d. fill out questionnaires - CORRECT ANSWER a. work in a small group Ron and Marcy apply for the same job at Brown Company. During Ron's interview, the interviewer outlines the major responsibilities of the available position, and asks Ron a series of questions about his ability to fulfill them. Marcy's interview covers mush of the same ground, but the interviewer asks different questions related to Marcy's unique educational background. Ron and Marcy have participated in a. structured interviews b. stress interviews c. patterned interviews d. nondirective interviews - CORRECT ANSWER c. patterned interviews covers a predetermined set of subjects, but doesn't adhere to a script. Which of the following statements about strikes if false? a. unions may not strike in favor of an unfair labor practice b. work slowdowns are an illegal form of a strike c. employees may strike to support hot cargo clause d. a strike may be deemed unlawful because of misconduct by strikers - CORRECT ANSWER c. employees may strike to support hot cargo clause The orientation program at Company X is considered very intense. New employees are given a crash course in organizational philosophy, and are discouraged from voicing their opinions or concerns. Which type of people processing strategy is Company X using? a. investiture b. contest c. collective d. divestiture - CORRECT ANSWER d. divestiture EXP: military Which piece of legislation forbade yellow dog contracts? a. Fair Labor Standards Act of 1938 b. Norris-LaGuardia Act of 1932 c. Public Contracts Act of 1936 d. Sherman Anti-Trust Act of 1890 - CORRECT ANSWER b. Norris-LaGuardia Act of 1932 A victory for workers. Cant be forced not to join a union. The human resources department wants to see if experienced employees are more productive. The department takes a measure of each employee's productivity, and then plots it on a graph, on which the other axis is employee experience. Which correlation coefficient would be the strongest suggestion that productivity increases with experience? a. +0.8 b. +0.2 c. 0 d. -0.9 - CORRECT ANSWER a. +0.8