HFMA - Certified Revenue Cycle
Representative
Learning Objective 1/2: Discuss the components of the 3 HFMA revenue cycle initiatives
collectively called Healthcare Dollars & Sense. - ANSn/a
Learning Objective 2/2: Summarize the best practices for each of the 3 Healthcare Dollars &
Sense Initiatives. - ANSn/a
Healthcare Dollars & Sense is the name given to what 3 HFMA revenue cycle initiatives? - ANS-
Patient financial communications best practices
- Best practices for price transparency
- Medical account resolution
What question does Healthcare Dollars & Sense answer for patients and consumers? - ANSto
help make sense of price and value in healthcare.
What are the 3 components/best practices of Healthcare Dollars & Sense - ANSPrice
Transparency, Patient Financial Communications, and Medical Account Resolution.
What is the Emergency Medical Treatment and Active Labor Act (EMTALA)? - ANSrequires ER
departments to provide a medical screening examination to any individual who comes into the
ER department and requests an examination/treatment; prohibits ER departments from refusing
to examine or treat individuals with an emergency condition.
In an ED, when should you engage in financial discussions with patients? - ANSDuring the
discharge process
In an ED, if a patient does not have a medical condition, when should you discuss the financial
discussion? - ANSAfter the medical screening, and either during the registration or discharge
process.
If an ED patient does not have an emergency medical condition, can you then engage in
financial discussions? - ANSNo, you must ensure the medical screening is complete first.
Outside the ED setting, when can you have financial discussions with patients? - ANSEither
during the registration or discharge process - as long as the patient flow is not disrupted.
Representative
Learning Objective 1/2: Discuss the components of the 3 HFMA revenue cycle initiatives
collectively called Healthcare Dollars & Sense. - ANSn/a
Learning Objective 2/2: Summarize the best practices for each of the 3 Healthcare Dollars &
Sense Initiatives. - ANSn/a
Healthcare Dollars & Sense is the name given to what 3 HFMA revenue cycle initiatives? - ANS-
Patient financial communications best practices
- Best practices for price transparency
- Medical account resolution
What question does Healthcare Dollars & Sense answer for patients and consumers? - ANSto
help make sense of price and value in healthcare.
What are the 3 components/best practices of Healthcare Dollars & Sense - ANSPrice
Transparency, Patient Financial Communications, and Medical Account Resolution.
What is the Emergency Medical Treatment and Active Labor Act (EMTALA)? - ANSrequires ER
departments to provide a medical screening examination to any individual who comes into the
ER department and requests an examination/treatment; prohibits ER departments from refusing
to examine or treat individuals with an emergency condition.
In an ED, when should you engage in financial discussions with patients? - ANSDuring the
discharge process
In an ED, if a patient does not have a medical condition, when should you discuss the financial
discussion? - ANSAfter the medical screening, and either during the registration or discharge
process.
If an ED patient does not have an emergency medical condition, can you then engage in
financial discussions? - ANSNo, you must ensure the medical screening is complete first.
Outside the ED setting, when can you have financial discussions with patients? - ANSEither
during the registration or discharge process - as long as the patient flow is not disrupted.
