Crisis Prevention Intervention CPI
Test Questions with Correct Answers
Graded A+
Anxiety ✔✔a noticeable increase or change in behavior
Challenge Position ✔✔a body position in which one individual is face-to-face, toe to toe, and
eye to eye in relation to another individual
Classroom Model ✔✔demonstrating physical interventions in order to show the application of
basic principals
Coping Model ✔✔a model that staff members can use to guide them through the process of
establishing Therapeutic Rapport with an individual after a crisis individual
Decision-Making Matrix ✔✔a tool that can help staff reach objective critical decisions about
risks
Defensive Level ✔✔the beginning stage of loss of rationality. At this stage, an individual often
becomes belligerent and challenges authority. It is the second level in the Crisis Development
Model
, Directive Staff Attitude/Approach ✔✔an approach in which a staff member takes control of a
potentially escalating situation. It is the recommended staff attitude/approach to an individual at
the Defensive level.
Disengagement ✔✔the use of a physical intervention to gain a release from any holding situation
while minimizing risk of pain or injury in situations in which the behavior has been assessed as a
lower, medium, or higher risk to self or others.
Empathic Listening ✔✔an active process to discern what a person is saying
Grab/hold ✔✔a situation in which another person maintains physical contact without consent
and there is the intentional or unintentional risk of harm to a part of one's body
Haptics ✔✔communication through touch; a form of nonverbal communication
Higher-Level Holding ✔✔physical intervention necessary to restrict a person's range of
movement in relation to high-risk behavior as determined by a behavioral risk assessment.
Integrated Experience ✔✔the concept that behaviors and attitudes of staff impact behaviors and
attitudes of those in their care and vice versa
Test Questions with Correct Answers
Graded A+
Anxiety ✔✔a noticeable increase or change in behavior
Challenge Position ✔✔a body position in which one individual is face-to-face, toe to toe, and
eye to eye in relation to another individual
Classroom Model ✔✔demonstrating physical interventions in order to show the application of
basic principals
Coping Model ✔✔a model that staff members can use to guide them through the process of
establishing Therapeutic Rapport with an individual after a crisis individual
Decision-Making Matrix ✔✔a tool that can help staff reach objective critical decisions about
risks
Defensive Level ✔✔the beginning stage of loss of rationality. At this stage, an individual often
becomes belligerent and challenges authority. It is the second level in the Crisis Development
Model
, Directive Staff Attitude/Approach ✔✔an approach in which a staff member takes control of a
potentially escalating situation. It is the recommended staff attitude/approach to an individual at
the Defensive level.
Disengagement ✔✔the use of a physical intervention to gain a release from any holding situation
while minimizing risk of pain or injury in situations in which the behavior has been assessed as a
lower, medium, or higher risk to self or others.
Empathic Listening ✔✔an active process to discern what a person is saying
Grab/hold ✔✔a situation in which another person maintains physical contact without consent
and there is the intentional or unintentional risk of harm to a part of one's body
Haptics ✔✔communication through touch; a form of nonverbal communication
Higher-Level Holding ✔✔physical intervention necessary to restrict a person's range of
movement in relation to high-risk behavior as determined by a behavioral risk assessment.
Integrated Experience ✔✔the concept that behaviors and attitudes of staff impact behaviors and
attitudes of those in their care and vice versa
