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CPI Training Exam Questions with Correct Answers
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CPI Training Exam Questions with Correct Answers all behavior is a form of communication True The Directive Staff approach is a response to which Crisis Development Model behavior level? Defensive When a person is in a tension reduction, what is an appropriate response? Re-establish the relationship Which of the following statements best describes rational detachment? Remain professional by managing your own behavior and attitude Precipitation factors are underlying reasons for behavior True You can influence the crisis by controlling another persons attitude. False What is something to keep in mind when listening with empathy? Give your undivided attention
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