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CPI Study Guide Questions and Answers 100% Pass
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CPI Study Guide Questions and Answers 100% Pass Crisis Development Model (1) Anxiety ------> Supportive (2) Defensive ------> Directive (3) Risk Behavior ------> Safety Intervention (4) Tension Reduction ------> Therapeutic Rapport What is the value of learning the four levels and corresponding staff attitudes? Identify behaviors that indicate an escalation of behavior and learn appropriate staff responses and approaches. Complete the verbal escalation continuum. 1. Questioning 2. Refusal 3. Release 4. Intimidation 5. Tension Reduction
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