BPI Exam #1 Questions with 100% Correct Answers

POWER POINTS Correct Answer 1. What is a Process 2. Acronyms 3. Measurements 4. Quality and TQM 5. Problem Statements 6. Matrix Diagrams 1. PROCESS Correct Answer Dictionary: A series of actions or steps taken in order to achieve a particular end. (don't realize it) (EX: morning routine) Process Definition Correct Answer Process Model: A process is a series of steps and decisions involved in the way work is completed. We may not realize it, but processes are everywhere and in every aspect of our leisure and work. input -- activities -- output Some Process Examples Correct Answer Texas Tech University -how do you register for classes? -advisor meeting -any restrictions? Personal -how do you get to work -how do you chose what to eat for dinner -exercise 3 times a week - his example he packs gym bag before so because he is brain dead in mornings Let's Use Oil Change Correct Answer List the steps to change your oil: 1. go to car place 2. walk in and ask/pay for oil change 3. wait in lobby 4. go back in car when ready 5. drive back home SCM Organization Processes Correct Answer • Reorder Inventory • Set a Budget