Lean Six Sigma Green Belt Training - Process-Based Costs practice test with complete verified solutions

If an application for a credit card is being considered for opportunities for defects, which listed item(s) would qualify as an opportunity? All of the listed items could be considered as an opportunity Which category of Cost of Quality would include the cost if a group of new cards is printed today with the wrong expiration date and scrapped before delivery to the customer? Internal failure costs Brainpower Read More Previous Play Next Rewind 10 seconds Move forward 10 seconds Unmute 0:00 / 0:00 Full screen Your company decides to institute 100% inspection of a credit card vendor's plastic coating thickness. This change falls under which Cost of Quality category? Appraisal costs Which one of the following describes how to calculate DPMO? Number of defects divided by the number of opportunities multiplied by one million Which one of the following describes how to calculate the Cost of Poor Quality for a rework loop? (Defect rate) x (Volume) x (Cost of rework per unit) Which one of the following best describes "net profit"? Selling price minus costs This type of savings allows an organization to handle more business without adding resources, people or equipment. Cost avoidance savings An improvement project resulted in increased job satisfaction. This is an example of... soft savings. An improvement project resulted in an organization performing more work with the same resources. This is an example of... cost avoidance savings. Prior to calculating DPMO the improvement team must... clearly define and agree on the definition of a defect.