SSGI SixSigma Green Belt Chapter 3 Quiz with complete verified solutions

Dispensing the wrong medication at a nursing home is an example of one of the fundamental challenges associated with Lean. True Lean Six Sigma projects have a clear beginning and end. True Brainpower Read More To best ensure success, Lean Six Sigma projects must be defined in such a way as to address a specific goal or objective. True Business cases that are written to justify the approval of a Lean Six Sigma project require detailed budgets and schedules.​ False Business cases for Lean Six Sigma Projects must include full technical descriptions of every step in the project process. False The project charter, when approved by management, formally authorizes a project. True The Business Proposal is a document that serves as a contract between those who will do the project work and management. False A Metric is a formal and measurable goal for a Lean Six Sigma project​ True Financial evaluation requires two estimates; benefits and revenues. False A process can be represented mathematically in the following way: y=f(x) The mathematical expression for a process relates which of the following two characteristics of a process? process inputs & process outputs The quality of the product or service delivered by a process is related to the voice of the customer. True Which of the following represents the specification of product or service capabilities or attributes that are necessary to meet customer expectations?​ Critical to Quality Which of the following is not a fundamental challenge in Lean Six Sigma? All of the above (delays/defects/waste/errors, output variation, monitoring and control) The quality of parts, assemblies and products is related to _________ . Critical to Quality The Voice of the Customer is not the same as the Voice of the Process. True It is possible to design a process with no variation in output. False Kaizen is a Japanese word for ________ . Continuous Improvement A Process is defined as a system that transforms outputs into inputs. False In the function Y=f(X), Y is defined as the process output. True One advantage in using the concept Y=f(X) is that it implies the use of metrics to measure both inputs and output. True Which of the following is not considered one of the four fundamental challenges. Revenue Maximization The Voice of the Customer must be accommodated by the Voice of the Process. True When the Voice of the Customer is accommodated within the voice of the process, the customer will be satisfied with the results. True 5S focuses primarily on _______________ . Increasing Efficiency Which of the following is not one of the 5s'? Schedule