Lean Six Sigma Green Belt Exam practice testwith complete verified solutions 2024 latest update

Little's Law I = R * T ; This shows how lead time is related to the number of things in process (WIP) and the completion rate of the process Common Cycle The length of time during which the manager can schedule at least one full batch of each project while meeting the overall annual demand for all products; The cycle repeats itself across the entire year Brainpower Read More Previous Play Next Rewind 10 seconds Move forward 10 seconds Unmute 0:06 / 0:15 Full screen Goal Statement Define; States the desired results of a process improvement project; Written with focus on measurable goals and should not touch on causes or solutions In Scope v. Out of Scope Define; You want the scope to be broad enough to achieve the project objectives yet narrow enough to be completed within the project plan timeframe SIPOC Define; Supplier-Inputs-Process-Outputs-Customers; Helps teams verify that process inputs match outputs of the upstream process and inputs/expectations of downstream processes Kano Analysis Define; Helps you understand what value your customers place on features of your product or service, which can reduce the risk of missing critical-to-quality features Dissatisfier Basic requirement; if these needs/features are not fulfilled then customers will be extremely upset Satisfier Performance requirements; standard characteristics that increase or decrease satisfaction by the degree Delighter Excitement requirements; unexpected features that impress customers and earn you extra credit CTQ Tree Define; The key measurable characteristics of a product or process whose performance standards or specification limits must be met in order to satisfy the customer. They align improvement or design efforts with customer requirements Affinity Diagram Define; A way to organize facts, opinions, and issues into natural groups to help diagnose a complex situation of find themes; Stick notes are good to use for this Process Map Measure; Captures steps within a process and how it flows from start to finish; Many different types; Visual representation of what gets done in certain process Swim Lane Map Measure; Tracks a process from beginning to end and puts each process step in a lane; each lane represents an individual person, department, etc. VSM Measure; A process map with data; A tool for capturing process data as well as flow; Captures important process metrics Spaghetti Diagram Measure; A visual representation using a continuous flow line; Depicts the physical flow of work or material in a process; Used to improve layout of a workspace Operator Machine Charts Measure; Graphically represents the relationship between the manual work performed and the machines involved in the different process steps Continuous Data Any variable measured on a continuum scale that can be infinitely divided (lead time, cost, etc.) Attribute/Discrete Data All other data that is not continuous (count, binary, nominal, ordinal) Nominal Data Attribute Data; names or labels Ordinal Data Attribute Data; names or labels that represent a value inherent to the object or item Rule of 10's The resolution of your data should fit 10 times into the process variation you are measuring (resolution/range > 10) Measurement System Analysis (MSA) Measure; Used to determine if measurement system can generate accurate data, and if accuracy is adequate to achieve your objectives; Measurements need to be both PRECISE and ACCURATE Gage R&R Measure; Continuous Data; Involves evaluating the repeatability (dealing with the measurement system) and reproducibility (dealing with operator of measurement system) of a measurement system Kappa Calculations Measure; Attribute Data; used to check f