HCA 340 Exam 3 Graded A+

HCA 340 Exam 3 Graded A+ A system can be subdivided into processes, sub-processes, and - answertasks PDCA cycle means - answerPlan, do check, act to hold the gains Process flow can be improved by using which two key strategies - answerincrease the speed of the process and decrease the variability or the process The COO of a hospital is receiving complaints about waiting times in the ER. Which services other than emergency should be a priority for analysis - answerScheduled surgery What is the most important reason to create a process map - answerTo provide visual representation of a process that can be used to identify opportunities for improvement What is the capacity of a process - answerThe maximum possible output (good or service) that process or resource can produce or transform What is throughput time - answerThe average of the sum of processing time and waiting time for all units Chris is watching a football game that he has recorded. He is fast forwarding the video to watch only the plays. What is he doing - answerUsing only the value added time A hospital ER averages 30 patients at any one time. 20 patients arrive per hour. What is the average throughput time for each patient - answer1.5 hours The director of a hospital emergency dept has redefined the triage nurses' role to increase the number of tasks they can perform so that they can assist other staff. This approach is known as - answerload balancing