HCA-Administration & Regulation final (5- 9) EXAM

HCA-Administration & Regulation final (5- 9) EXAM Formal group - ANS___ are organizational-based social systems Work teams - ANS____ are groups of people responsible for producing goods and services Social loafing - ANS_____ is a phenomenon in which a team member benefits for the work of the team without making a commensurate to the work of the team Behavior norms - ANS____ are rules that standardize how people act at work on a day-to-day basis goal clarity - ANSTeam goals and their accompanying task can be categorized according to ____, complexity, and diversity intergroup relationships - ANSEffective team performance is dependent upon the team's ability to form ____ with other teams in a positive and productive manner Formal - ANS____ leadership is the legitimate authority given to a team member scouting - ANSMembers carrying out ____ activities are involved in general scanning for ideas and information about the external environment storming - ANSThe ____ stage of team development is characterized by disagreement, counter-independence, and the need to manage conflict two-way - ANSThe consensus among contemporary scholars is that today's leaders need to engage in robust, targeted-_____ communication