Progression: Field Tech II – III Exam 2024 Questions and Answers

Progression: Field Tech II – III Exam 2024 Questions and Answers Which of the following is a method for controlling expectations? - Answer ️️ -Identify the source of emotional overload. Which of the following best describes stereotyped thinking? - Answer ️️ -Presuming that all members of a group have certain characteristics. The attribute of being "active" as a critical thinker means - Answer ️️ -You observe and take notes relevant to the issue. What kind of reasoning is described as applying a general statement that you know to be true to a new situation? - Answer ️️ -Deductive. It is essential to pay attention to warning signs of stress overload. Poor attitude is one of the behaviors that may indicate that you are overstressed. What are the symptoms of poor attitude behavior? - Answer ️️ -A significant change in attitude with a noticeable movement toward negative, hostile, cynical, or paranoid thoughts You are at a customer's home and you are asking the customer whether the problem is intermittent or constant. Which step are you using from the six-step troubleshooting process? - Answer ️️ -Identifying the problem.