CPPB - Domain 1 Procurement Administration Exam Questions with Correct Answers Graded A+ 2024

CPPB - Domain 1 Procurement Administration Exam Questions with Correct Answers Graded A+ 2024 Good performance measures need to be meaningful for all participants including: - Correct Answer Procurement professionals, clients and suppliers Good performance measures need to be stated in terms of the higher-level objectives of the central procurement office or else they will lose: - Correct Answer their impact Good performance measures need to be: - Correct Answer fair, easy to collect, consistent and objective Performance measure activities must be measured against a metric. Metrics include: - Correct Answer Inputs, outputs, outcomes, efficiency measures and effectiveness measures Inputs: - Correct Answer Measure resources used. They include labor, materials, equipment and supplies. Demand for services may also be considered Outputs: - Correct Answer Record activity or effort that can be expressed in a quantitative or qualitative manner. Consider: total number of new contracts, total number of employees who obtained professional certification, total spend. Cycletime - Correct Answer Time to produce a PO, Inventory turnover Customer Satisfaction - Correct Answer Number of Disputes subtract Number of change orders Outcomes - Correct Answer Assess results of an activity and show whether expected results were achieved (customer service, improved performance of supplier, employee retention) Efficiency Measures - Correct Answer Represent the ratio of inputs to outputs or outcomes