Fire and Smoke Restoration Exam Questions And Answers

Fire and Smoke Restoration Exam Questions And Answers Technicians should not decide they will be able to restore a damaged item until they have __________ the item and communicated with the customer - ANS pretest The restoration company works for the property owner, who is the primary customer. A secondary customer is the __________ __________ when the property owner is an __________ - ANS insurance carrier, insured Smoke and soot particles are visual by-products of __________ __________. - ANS incomplete combustion Heat, fuel, and oxygen are the key elements required for __________. - ANS combustions The particle size range of combustion smoke particles is _____, ______ microns. - ANS .1 , 4 The general categories into which all smoke residues may be places are PAH (Polycyclic Aromatic Hydrocarbons) and __________. - ANS sout Both PAH and soot particles have been reported to be ___________ to humans. - ANS carcinogenic A very difficult smoke odor for technicians to overcome is the __________ __________ odor, also called "psychological" odor. - ANS heightened awareness To remove high levels of protein odor from surfaces, ______ __________ is usually required for cleaning protein residues. - ANS wet cleaning When burned, this material will provide a thick, heavy black smeary residue. - ANS Synthetic Factors to consider in determining the degree of smoke contamination throughout a structure are the air _______ and ________ generated during combustion. - ANS pressure, temperature The severity of soot contamination increases with a ________ of oxygen and decreases when a _________ _______ of oxygen is present during the fire. - ANS lack, greater quantity Some materials and surfaces naturally adsorb more odors than others. The odor control industry refers to them as "__________ _______" - ANS Natural wicks During a fire, smoke can carry vaporized oils, which eventually settle to leave an _______ ______ on surfaces, which is difficult to remove. - ANS oily film Lighter plastic surfaces subjected to higher temperatures and soot have potential to _________ irreversibly. - ANS yellow From a common sense perspective, safety on the job site is the responsibility of _______________. - ANS everyone Safety regulations require companies to prepare a hazardous chemical program, issue appropriate safety ___________ to employees, and provide them with safety _________. - ANS equipment, training Restorers may obtain the most accurate information about potential chemical safety from: ___________ sheets, labels, and ___________. - ANS safety data , equipment All restoration chemicals must be kept in properly __________ containers and secured on the job site. - ANS labeled Advise the chemically- sensitive customers to not be ______ the affected areas while work is being performed and ask for their _____ consent of product use. - ANS in, informed When working for a customer who is chemically _________, there may be a need for special air scrubbing, cleaning agents and deodorizing agents. - ANS sensitive When working in areas containing loose soot residue, it is highly recommended that restorers use appropriate _____ air scrubbers and don ______. - ANS HEPA, PPE ___________ and ________ are two commonly found invisible safety hazards to be aware of within older structures. - ANS Lead, Asbestos ________ is a heavy metal that was commonly incorporated into paint formulations. - ANS Lead ___________ was used in various building materials (siding, roofing, flooring, adhesives) as an insulating and fire-retarding material. - ANS Asbestos Toxic materials such as lead and asbestos are most likely to be released from painted surfaces into the air during sanding and _____________. - ANS Demolition The most important PPE to wear when working in environment where toxic particles may exist is a _______ respirator. Engineering controls should also be utilized. - ANS HEPA If restoration contractors believe a material contains ______ or _____, they should suspend removal and follow local regulations, which typically includes professional testing. - ANS lead, asbestos The most important asset a technician can have is proper _________. - ANS Attitude Customers who witness ____________ performed at the beginning of the project are less likely to maliciously complain about pre-existing damage and lost items at project completion. - ANS documentation The work authorization secures a legal binding agreement between the restorer and the customer with financial responsibility, which is the ________ or __________ ____________. - ANS insured, property owner Safety issues to watch for in a fire-damages structure include hazards and the building's __________ ____________. - ANS Structural integrity Hot air laden with smoke particles is attracted to _________ surfaces such as outside walls, glass and metallic surfaces. - ANS Cold Emergency board-up of fire-damages structures should be _______ with minimal additional ________. - ANS durable, damage As soot particles combine with atmospheric water vapor, it becomes ___________. - ANS acidic Neutralization of acid residues is a fundamental procedure to early forms of _________ prevention. - ANS corrosion Corrosion control, winterization for freeze protection, and cleaning surfaces to prevent staining are examples of loss ___________ services. - ANS Mitigation Odors are most apparent when the humidity and temperature are ____________. - ANS elevated Remove charred, unsalvageable materials at the beginning of a job to reduce cross-contamination of __________ and __________. - ANS odor, soils In most smoke odor situations, the best overall system for removal of intense smoke odors require a _________ of techniques and procedures. - ANS combination Most deodorants used in the fire and smoke damage industry contain __________ agents, _________agents, or both. - ANS masking, pairing