3CX Academy, Intermediate Certification |Questions with 100% Correct Answers | Verified | Latest Update

3CX Academy, Intermediate Certification |Questions with 100% Correct Answers | Verified | Latest Update User A from group A has "Show presence to group members" and "Can See group members" checked, User B from group B has the same. Can they see each others presences? - answerNo Certificates in PFX format are single files containing the certificate and the private key. - answerTrue Is there a way to add a company phonebook contact from the 3CX client - answerYes You are using "Prioritized Hunt" as your "Ring Strategy" in Ring Groups. Three extensions are added as members of this Ring Group (in order A, B, and C). Let's assume that extension B is engaged in a call. Extension A and C are available. A new call comes into this Ring Group. If extension A does not answer the call after the configured "Ring Time" the call will be forwarded to the "Destination if no answer" - answerFalse The way the Digital Receptionist destination is chosen, is controlled by the DTMF tone it receives. - answerTrue In general, calls from a Queue to an IP phone will never leave a missed call notification. - answerTrue On an existing 3CX installation, if you want to change the public FQDN but keep the same license key, you must take a backup with all options except "Include License Key & FQDN," release the FQDN from the license key, reinstall 3CX, restore the backup and enter the new FQDN with the old license key. - answerTrue When custom prompts are used during the announcement of the Digital Receptionist, the prompt must be in the format: MP3, encoded in PCM, 8 kHz, 16 bit, mono. - answerFalse Can a range of dates be defined as a Holiday? - answerYes All extensions are added to the "DEFAULT" group (which can be renamed) upon creation. - answerTrue STUN is a method enabling deskphones to discover their public IP address and port mapping of their internal SIP port. - answerTrue