ServiceNow CSA Exam Questions and Answers Fully Solved 2024

ServiceNow CSA Exam Questions and Answers Fully Solved 2024 Form Context Menu Provides options related to viewing, configuring, creating favorites, and saving form data The three bars in the upper left corner of a form Knowledge Management (KM) Involves creating, categorizing, viewing, and governing information assets in a way that provides context for effective decisions and actions Brainpower Read More Previous Play Next Rewind 10 seconds Move forward 10 seconds Unmute 0:02 / 0:15 Full screen Who can add or remove widgets in a dashboard? (3 Answers) Users with edit access to the dashboard Dashboard Owner Users with dashboard_admin role User impersonation (2 Answers) Not visible in the mobile view of the platform Users with impersonator role cannot impersonate admin users Relationship between Problem and Task table Problem extends the task table 3rd party system used in Flow Designer IntegrationHub Steps to change branding for ITSM (2 Answers) System Properties > Basic Configuration UI16 Guided Setup > ITSM Guided Setup Configuration to instruct fields how to behave on a form when a UI Policy is triggered UI Policy Action External acceptable data source types (3 Answers) REST IODC LDAP Two options to define fulfillment process for service catalog item? (2 Answers) Flow Workflow Users can leave feedback on article by (3 Answers): Mark the article helpful/not helpful Leave a comment on the article Give a 1-5 Star Rating You are required to create a record with two conditions. * Incidents where the state is Resolved or Closed; * Incidents where the Assignment Group is one of your groups. You define the first condition, what is your next step? Click "AND" button, define second condition and click RUN Client Scripts supported in SNOW (4 Answers) OnSubmit OnChange OnLoad OnCellEdit Your manager asks you to build some reports on your group tasks. Where do you start? Reports > Create New Which ServiceNow feature can be used to begin the creation of an application Guided Application Creator Lists provide context menus at three different levels. What are the names of those context menus? List fields context menu List column context menu List title menu What is the system behavior when applying a data policy to the list view to make a field read-only? the field will appear to be editable, but the update will fail What is created by default when you create a new table? Module with the plural of the table Label Application Menu with the same name as the table Label What is created when an order is placed for a catalogue item? One or More Catalog Tasks Request (REQ) Record Requested Item (RITM) Record What do each record and each field correspond to in a table? Each record corresponds to a row Each field to a column Which of the following field types do have a one-to-many relationship? Glide List Document ID Fields Reference Fields Under which Report Designer tab can you define the report grouping? Configure Which tab contains the Activity Stream for a task? Notes Which of the following field type is Boolean and displays as a checkbox? True/False True regarding Flow Designer actions? Provide the ability to build your own custom actions Represent reusable operations for use across multiple flows Can be contain in a spoke What variable type should be used to allow uploading an attachment from a question in a catalogue item? Attachment