C232 Study Guide - Topic 1 Questions And Answers Rated A+ New Update Assured Satisfaction
What role does the planning function of human resource management play within organizations? - The planning function of human resource management involves two major activities: strategic planning, and short- and medium-range planning. These two activities involve the process of planning and synchronizing HR needs with the strategic mission of the firm. What role does the staffing function of human resource management play within organizations? - Once the organization's human resource needs have been linked to the organization's strategy, positions must be filled. Staffing involves recruiting job applicants (also known as candidates), and then selecting the most appropriate applicants for the available jobs. What are the types of employee compensation? - Direct and Indirect - Direct is related to compensation, Indirect relates to rewards given on the basis of being a part of the organization. What is the role of performance appraisals? - Job performance is evaluated. Measure and monitor employee contribution. Are the basis for promotions, training, raises and terminations. Must be accurate! How does HRM enhance human potential? - Formal and informal training and development. Opportunity to grow and develop personally. HRM's work on improving the workplace environment focuses on what two environments? - Physical and Psychological work environment What must management be aware of in order to maintain effective work relationships? - Foster a positive work environment. Create conditions that make it attractive for employees to stay. Establish and maintain effective working relationships with employees. What impact has globalization had on HR practices? - As the world becomes more interdependent and the easy exchange of information becomes commonplace, it is of paramount importance that HR managers learn from the HR practices, policies, and activities of other countries. Furthermore, as organizations become more global, it is essential that organizations develop and implement HRM policies with international applicability, also making them relevant to employees from diverse cultures and backgrounds.What are the four implicit HR objectives? - Improve productivity, improve quality of work life, ensure legal compliance, foster ethical behavior How can HR managers make a significant contribution toward productivity improvements? - Work organization and design, allow employees to exercise creativity in performing job tasks How do organizations improve the quality of work life? How have employees' attitudes regarding involvement with their work shifted? - Most employees today desire more autonomy and a change to make a greater contribution to the organization - provide opportunities for employees to realize these aspirations and they will be more content Why is it important that HR mangers and personnel be familiar with the laws and regulations? - Because these laws impact nearly all functions and activities with which HRM is involved. (hiring and pay decisions, promotions, health and safety, labor relations) Define the term "moral philosophy." - the principles, rules, and values that individuals use in deciding what is right or wrong How can HR professionals create a culture where ethical behavior is encouraged? - create a positive work environment, hiring ethical individuals, provide ethical training, labeling and modeling ethical behavior, creating a well-define code of ethics, establishing an open-door policy, providing an employee assistance program Define the term "business ethics." - the values and principals that are used to evaluate whether the collective behavior of members of an organization is appropriate What are the six major trends have been identified as influencing the work environment? - increased competition; the costs and benefits associated with HR utilization; productivity changes; the increasing pace and complexity of social, cultural, legal, demographic and educational changes; the symptoms of dysfunction in the workplace; societal trends of the 21st century Internal Environment: Define "culture" and identify who shapes an organization's culture. - represents an organizations value system. Includes factors such as employees willingness to work, their ethics, how the organization thinks they should be treated, and so on Internal Environment: Define technology. - the equipment and knowledge used to produce goods and services - varies by industryInternal Environment: How does technology influence an organization's structure? - organizational structures have become flatter and flatter - fewer managers or a smaller management hierarchy. Close supervision of employees is unnecessary, allows work to be performed during non-traditional hours and away from physical manufacturing plants and offices
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