WGU C954 Knowledge Center Information Technology Management – Already Passed

WGU C954 Knowledge Center Information Technology Management – Already Passed critical success factor (CSF) - Answer ️️ -Crucial steps companies perform to achieve their goals and objectives and implement their strategies. support value activities - Answer ️️ -Found along the top of the value chain and includes business processes, such as firm infrastructure, human resource management, technology development, and procurement that support the primary value activities SWOT analysis - Answer ️️ -Strengths, Weakness, Opportunity, Threats Porter's Five Forces Model - Answer ️️ -threat of substitute products or services, the threat of established rivals, and the threat of new bargaining power of suppliers and the bargaining power of customers. competitive advantage - Answer ️️ -A feature of a product or service that an organization's customers place a greater value on than similar offerings from a competitor Porter's three generic strategies - Answer ️️ -Generic business strategies that are neither organization nor industry specific and can be applied to any business, product, or service. value chain analysis - Answer ️️ -Views a firm as a series of business processes that each add value to the product or service. primary value activities - Answer ️️ -Found at the bottom of the value chain, these include business processes that acquire raw materials and manufacture, deliver, market, sell, and provide after-sales services. effectiveness MIS metric - Answer ️️ -Measures the impact MIS has on business processes and activities including customer satisfaction, conversion rates, and sell-through increases. Efficiency MIS metrics - Answer ️️ -Measure the performance of MIS itself, such as throughput, transaction speed, and system availability Supply Chain Design - Answer ️️ -The ability to view all areas up and down the supply chain in real time. supply chain planning systems - Answer ️️ -use advanced mathematical algorithms to improve the flow and efficiency of the supply chain while reducing inventory