CMAA Practice Version B | 110 Questions with 100% Correct Answers | Verified | Latest Update 2024

When performing closing procedures for the day, which of the following must be secured with a lock and key? - Provider's prescription pads According to OSHA guidelines, which of the following is the appropriate way to file a complaint with OSHA? - submit an online form Which of the following actions should the CMAA take when scheduling a new patient for a physical examination? - inform the patient of the cancellation policy Which of the following greetings by a CMAA is appropriate when answering the telephone? - "Good afternoon, cardiology clinic, Mary speaking. How can I direct your call?" After scheduling an appointment, a new patient who has insurance coverage asks the CMAA what the cost of the office visit will be. Which of the following actions by the CMAA is appropriate? - provide an estimate based on allowable amounts A CMAA is scheduling an appointment for an established patient who had a kidney transplant and reports an intermittent fever. Which of the following actions should the CMAA take? - forward the call to a triage nurse