C235 Training and Development questions and answers latest top score.

C235 Training and Development questions and answers latest top score. Analyze how training and development is strategically important to an organization - correct answers.1. creating value for customers through training. 2. increasing shareholder returns by investing in training and development 3. creating a competitive advantage through human capital What are the steps of the ADDIE model of training and development - correct answers.Assessment Design Development Implementation Evaluation Age Discrimination in Employment Act - correct answers.Select to training programs can't be based on age. 40 and over applicable. Civil Rights Act - correct answers.Need to monitor for signs of adverse impact for employees Americans with Disabilities Act - correct answers.Reasonable accommodations may be needed Copyright Act - correct answers.Prohibits printing, duplication, distribution, or vending copies of another's literary, artistic, other creative expressions except under certain circumstances What are two traditional approaches to the development of competency models? - correct answers.Traditionally, trainers have focused on the development of skills and educators have focused on the transmission of knowledge What are the limitations of each of these approaches? - correct answers.Competency models suggest that both of these approaches are too narrow in that effective behavior in any job requires a combination of skills, knowledge, and other characteristics What are the 4 Competency Stages - correct answers.1. Acquiring 2. Applying 3. Mastering 4. Influencing What two actions are preformed to develop a competency model? - correct answers.1. Determining Traits of employees who hold that positions 2. Identify the organizations top-performing performers (in that role) What are the competencies must a trainer possess? - correct answers.1. Training Expert 2. Subject matter expert 3. Consultant 4. Communications Expert What main goal of conducting an organizational level needs assessment? - correct answers.Organizational goals, strategies, philosophies are most important to the job in question, the organizational support for training, and the resources available. What is the main goal of conducting a task level needs assessment? - correct answers.Which tasks are important, frequent, and difficult as well as the KSAOs necessary to accomplish the task What are the four principles for the design of training for adult learners - correct answers.1. Need to know 'the why' 2. Need to be self-directed in their learning 3. Bring extensive work-related experiences into training 4. Enter the training with a problem-centered approach to learning and seek immediate application Diverger - correct answers.1. Concrete Experience 2. Reflective Observation Assimilator - correct answers.1. Reflective Observation 2. Abstract Conceptualization Converger - correct answers.1. Abstract Conceptualization