C235 Training and Development WGU questions and answers 100% verified.

C235 Training and Development WGU questions and answers 100% verified. 360 Degree Review - correct answers.Receiving feedback from all those affected by the work of a particular individual, including customers, suppliers, bosses, subordinates, peers, and others. 4 Cs - correct answers.Communication skills, collaboration skills, cognitive skills, and consulting skills. ABC Rule - correct answers.A way in which to deliver both positive and negative feedback that is non-accusatory and non-inflammatory ("When you do A, then I feel B, and the organizational consequences are C"). ADDIE Model - correct answers.A common framework for training and development where the five steps in the model are Assessment, Design, Development, Implementation, and Evaluation. ASTD Competency Model - correct answers.States the competencies needed by trainers and facilitators, including "foundational" competencies, such as interpersonal skills (e.g., communicating effectively), business and management knowledge (e.g., thinking strategically), and personal traits (e.g., adaptability). Action Learning - correct answers.An approach to leadership development that integrates classroom learning and on-the-job learning by working on real problems. Adverse Impact - correct answers.A substantially different rate of selection in hiring, promotion or other employment decision which works to the disadvantage of members of a race, sex or ethnic group. Affirmative Defense - correct answers.Supervisors are taught what sexual harassment is, how to prevent it, and what to do in case an employee claims that he or she has been a victim of sexual harassment. Alternation Rankins - correct answers.A ranking approach where a supervisor will identify the top and bottom performers, remove their names from the group of ratees, and repeat this process until all employees are ranked. Action Plan - correct answers.A plan developed at the end of training to aid in transfer, overcoming potential obstacles back at work, and avoiding relapse. Asychroneous - correct answers.A type of e-learning in which students do not interact at the same time, but whenever they are available. Behavior Model Training - correct answers.One well-researched approach to developing leaders in a classroom setting, particularly at the supervisory level. Behavior Shaping - correct answers.Refers to the selective reinforcement of successfully approximate performance of a target behavior until the target is achieved. Behavior thinking - correct answers.If what a leader is doesn't seem to explain effectiveness, perhaps it is what a leader does. Behavior Objective - correct answers.Clearly states what a participant should be able to do at the end of the program. Behavioral Related Anchor Ranking Scales - correct answers.A ratings approach where several dimensions of job performance are drawn from a job analysis and "anchored" at each of several points with statements of behavior reflecting the level of performanc Blended Learning - correct answers.All information and knowledge sharing that has been done in class traditionally through lecture is "flipped" to an online environment and class time is used instead for discussion, synthesis, and application. Build Up Aproach - correct answers.Strong experimental evidence at lower levels in the training evaluation model was used to support the less direct and less conclusive evidence at the higher levels of the model. Buy or Build - correct answers.The decision organizations face relating to investments in selecting new employees versus investments in training and development of current human resources.