CIS 200 Exam 1 – CSU Questions with Correct Answers

Information System Five Components? CORRECT ANSWER -Hardware -Software -Data -Procedures -People As you move toward the Human component of IS what happens to the difficulty? CORRECT ANSWER Increases Organization Strategy Determines? CORRECT ANSWER Industry Structure Michael Porter's Five Forces? CORRECT ANSWER -Bargaining Power of Customers -Threat of substitutions -Bargaining power of suppliers -Threats of new entrants -Rivalry Michael Porter's Four Competitive Strategies? CORRECT ANSWER -Cost -Differentiation -Industry-Wide -Focus Value Chain? CORRECT ANSWER Network of value creating activities. Primary and Support Activities. Value Chain - Primary Activities? CORRECT ANSWER -Inbound Logistics -Operations/Manufacturing -Outbound Logistics -Sales and Marketing -Customer Service Value Chain - Support Activities? CORRECT ANSWER -Technology -Procurement (Raw Materials) -Human Resources -Firm Infrastructure