BOG Test 1 Exam Questions With Verified Answers

BOG Test 1 Exam Questions With Verified Answers For the routine service cost center, an increase in the number of patient days over the budgeted number of patient days will result in: A higher average cost per patient day. A lower average cost per patient day. An increase in the budgeted fixed costs for the routine service cost center. No change in the average cost per patient day. - ANS B. lower average cost per patient day Look for explanation Which of the following balance sheet items would differ between a for-profit and a not-for-profit healthcare organization? Retained earnings. Plant, property, and equipment. Real estate. Investments. - ANS Retained earnings Look up how nonprofit balance sheet differ from for-profits Which of the following leadership actions most clearly supports organizational transformation toward total quality management? Convening and chairing the Quality Council. Changing the name of the quality department from QA to CQI. Requiring all direct reports to attend an introductory course in TQM. Hiring a customer service representative. - ANS Convening and chairing Quality Council Search explanation In the healthcare field, the accountability of management is best measured by the:? Balance maintained between service quality and operational efficiency. Results shown on the annual expense and income statement. Balance maintained between physician satisfaction and patient needs. Degree to which management's needs are met. - ANS Balance maintained between service quality and operational efficiency. 5. Consumer "report card" development and distribution has become a high priority for managed care organizations because:? Measurements of performance have now become well established, standardized, and accepted by all parties. Purchasers are pressuring for disclosure of meaningful performance information for use by buyers and consumers. Consumers in healthcare are now well organized, and managed care organizations feel a need to satisfy them. Physicians are increasingly encouraging their patients to evaluate managed care organizations based on these report cards. - ANS Purchasers are pressuring for disclosure of meaningful performance information for use by buyers and consumers Which of the following is not required for managing strategic adaptation? Development of integrated continuums of care. Development of successful hospital-physician partnerships. Vertical and horizontal integration with out-of-area providers. Programs of strategic leadership development for board members, managers, physicians, and nurse leaders. - ANS Vertical and horizontal integration with out-of-area providers. What is an important advantage of physician participation in Independent Practice Associations (IPAs) versus other affiliation arrangements with HMOs? IPA arrangements normally pay physicians better than staff or group model arrangements. Physicians participating in IPAs can limit their dependence on any single HMO. IPA arrangements avoid the serious tensions that arise between primary care and specialty physicians. IPAs rarely use utilization management mechanisms like primary care gatekeeping and preadmission certification. - ANS Physicians participating in IPAs can limit their dependence on any single HMO. Open Panel HMO has two types: IPA and Direct Contract Model. Open Panel HMO's participating physicians are not employed by the HMO. Two types of Closed Panel HMO are: Staff Model and Group Model. The point-of-service product is the fastest growing managed care product in the contemporary marketplace because:? It allows consumers to place a direct value on how important provider choice is to them. The product is less costly for Managed Care Organizations (MCOs), employers, and employees. Managed Care Organization (MCO) utilization management systems are so well developed that they can affod to let people go out of the network without any increase in costs. Primary care physicians prefer to have their patients seek specialty care without referrals. - ANS It allows consumers to place a direct value on how important provider choice is to them. The agency normally responsible for regulation of the financial solvency and subscriber regulations of HMOs is the:? U.S. Department of Health and Human Services. State insurance commission/department. Medicaid agency/department. Department of Taxation. - ANS State insurance commission/department. Many hospitals develop affiliations with college-based nursing education programs to: ? Improve the image of the hospital in the community. Improve access to qualified graduates. Provide financial support to higher education. Gain the services of low-cost trainees. - ANS Improve access to qualified graduates. The critical-incidents technique of employee performance appraisal requires raters to: Select statements that fit the performance characteristics of individuals.