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WGU C208 Change Management and Innovation Questions & Answers 100% Correct.

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Leadership - ANSWER-The process by which one person influences the thoughts, attitudes, and behaviors of others. Organizational change - ANSWER-The act or fact of making an organization something different from what it is or from what it would be if left alone. Paradigm - ANSWER-A theory or model about how something should be done, made, or conceived. Bridges' Transitional Model - ANSWER-A change process model with three stages: Ending, Losing, and Letting Go; The Neutral Zone; and New Beginning. First, Second, and Third Order Change Model - ANSWER-A change process model that explores different orders of change: First - conformative, Second - reformative, and Third - transformative. Creativity - ANSWER-The generation of new ideas by individuals and teams. Innovation - ANSWER-The process by which an organization generates new ideas and converts them into new products, business practices, and strategies that create value. Cultural norms - ANSWER-A culture's expectation of its members' behavior in any given situation. Cultural Web Model - ANSWER-An organizational culture model that reviews six cultural elements: stories, rituals and routines, symbols, organizational structure, control systems, and power structure. Organizational behavior - ANSWER-The study of how people, individuals, and groups act in organizations and how organizations can be made more effective.

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