Management Global 12th
Edition Robbins Test Bank
TEST BANK
,Management, 12e (Robbins/Coulter)
Chapter 1 Management and Organizations
1) A great manager makes a job more enjoyable and productive.
Answer: TRUE
Page Ref: 4
Learning Outcome: Describe the roles of managers and the skills they need to succeed within an
organization
AACSB: Reflective Thinking Skills
Ch. Objective: 1
Difficulty: Easy
Classification: Conceptual
2) Managers play an important role in dealing with various challenges being faced by
organizations today.
Answer: TRUE
Page Ref: 4
Learning Outcome: Describe the roles of managers and the skills they need to succeed within an
organization
AACSB: Reflective Thinking Skills
Ch. Objective: 1
Difficulty: Easy
Classification: Conceptual
3) Today's managers are just as likely to be women as they are men.
Answer: TRUE
Page Ref: 5
Learning Outcome: Describe the components of the management environment
AACSB: Multicultural and Diversity Understanding
Ch. Objective: 2
Difficulty: Easy
Classification: Conceptual
4) A manager must coordinate and oversee the work of other people so that organizational goals
can be accomplished.
Answer: TRUE
Page Ref: 5
Learning Outcome: Describe the roles of managers and the skills they need to succeed within an
organization
AACSB: Reflective Thinking Skills
Ch. Objective: 1
Difficulty: Easy
Classification: Conceptual
,5) A manager's job is all about personal achievement.
Answer: FALSE
Page Ref: 5
Learning Outcome: Describe the roles of managers and the skills they need to succeed within an
organization
AACSB: Reflective Thinking Skills
Ch. Objective: 1
Difficulty: Easy
Classification: Conceptual
6) In traditionally structured organizations managers can be classified as first-line managers,
middle managers, or top managers.
Answer: TRUE
Page Ref: 6
Learning Outcome: Describe the components of the management environment; Discuss factors
influencing organizational structure decisions
AACSB: Reflective Thinking Skills
Ch. Objective: 2
Difficulty: Easy
Classification: Conceptual
7) Middle managers are responsible for making organization-wide decisions and establishing the
plans and goals that affect the entire organization.
Answer: FALSE
Page Ref: 6
Learning Outcome: Identify the different types of decisions managers make and discuss how
they make decisions
AACSB: Reflective Thinking Skills
Ch. Objective: 2
Difficulty: Easy
Classification: Conceptual
8) Effectiveness refers to getting the most output from the least amount of input.
Answer: FALSE
Page Ref: 8
Learning Outcome: Describe the roles of managers and the skills they need to succeed within an
organization
AACSB: Analytic Skills
Ch. Objective: 3
Difficulty: Easy
Classification: Conceptual
, 9) Efficiency is described as "doing things right."
Answer: TRUE
Page Ref: 8
Learning Outcome: Describe the roles of managers and the skills they need to succeed within an
organization
AACSB: Analytic Skills
Ch. Objective: 3
Difficulty: Easy
Classification: Conceptual
10) The four contemporary functions of management are planning, organizing, leading, and
controlling.
Answer: TRUE
Page Ref: 9
Learning Outcome: Describe the roles of managers and the skills they need to succeed within an
organization
AACSB: Reflective Thinking Skills
Ch. Objective: 3
Difficulty: Easy
Classification: Conceptual
11) Determining who reports to whom is part of the controlling function of management.
Answer: FALSE
Page Ref: 9
Learning Outcome: Identify the different types of decisions managers make and discuss how
they make decisions
AACSB: Reflective Thinking Skills
Ch. Objective: 3
Difficulty: Easy
Classification: Conceptual
12) Directing and motivating are part of the controlling function of management.
Answer: FALSE
Page Ref: 9
Learning Outcome: Describe the roles of managers and the skills they need to succeed within an
organization
AACSB: Reflective Thinking Skills
Ch. Objective: 3
Difficulty: Easy
Classification: Conceptual