TSIA test questions & answers 2024

TSIA test questions & answers 2024 What does TSIA do? - ANSWER-TSIA is a research and advisory firm that helps companies achieve profitable revenue growth and solve their top business challenges with data-driven, expert advice and community events. Members have access to our large research vault, custom benchmarking, virtual workshops, community events, and member-only studies. Explain to me the Technology and Services 50 Index Webinar you attended. What has been happening to product revenues and service revenues over the last 10 years? - ANSWER-Technology and Services 50 Index takes 50 of the largest technology and services companies in the world and measures a variety of their metrics. This index has been running since 2008 and since then, product revenue has been decreasing while service revenue has been increasing. In fact, service revenue surpassed product revenue in 2013 and this trend is not going back to it's old ways. Customers are asking for subscriptions because they want to pau for what they consume and want to ensure their business outcomes are being achieved. What does LAER stand for? - ANSWER-LAER is TSIAs customer based model, it stands for Land, Adopt, Expand, and Renew. Land is when sales/marketing work on getting prospects to become a customer/member. Adopt is the primary focus of making sure the customer/member is adopting the product or service properly to ensure value realization and achieve business outcomes. Adopting is important because without the customer adopting the product/service, it will be harder to get them to expand. Expand is the cross-functional aspect where the goal is to cross-sell or upsell to get the customer to spend more money over time. Lastly, the ultimate goal is renewal which is when the customer chooses to continue a relationship with us. What are our 3 pillars? - ANSWER-Data, Community, Outcomes What type of entitlements come with our membership? - ANSWER-Customized benchmark studies, community events, correlation insights, best practices and research frameworks and member resource center. What are the 4 primary business topics TSIA helps with? - ANSWER--Strategy and Transformation -Revenue Generation -Offer Margins and Operations