Plato-Customer Service Mastery Test 100% Pass

Plato-Customer Service Mastery Test 100% Pass Which practice should you follow while interfacing with customers? Maintain confidentiality of customers' personal data. Which customers help in the profitability and growth of an organization? Both external and customers help in the profitability and growth of an organization in a direct or indirect manner. internal Alex owns an event management company. His customer service strategy should focus on valuing ________ customers for the growth of the company. both internal and external Which group represents external customers of an organization? wrong-marketing pros,helpdesk employee What is the result of good customer service? Customers are more likely to make repeat purchases of the same product or service. How can you improve customer service? You should obtain regular __________ from consumers to learn about their views on customer service. Which practice helps a company retain customers? w-both Which example shows the allocation of resources in a judicious manner? Customize product catalogs and emails to customers according to their specific requirements. Which practice represents the trait of effective communication? speaking clearly