ITE 7.0 - Chapter 8 Questions and Answers 100% Pass

ITE 7.0 - Chapter 8 Questions and Answers 100% Pass How can you connect to a printer wirelessly? Bluetooth, IEEE 802.11 standards, Infrared What are the functions of a print server? Provide client access to print resources, administrate print jobs by storing them in a queue until the print device is ready for them and then feeding or spooling the print information to the printer and providing feedback to users about the state of the printer What are some cable types that connect printers to a personal computer? Serial, parallel, USB, FireWire or Ethernet What are some probable causes of paper jams? The wrong paper type is being used or high humidity (which would cause the paper to stick together) What affects the speed of Inkjet printers? The desired quality of the image, complexity of the image What is a characteristic of an Inkjet nozzle? The heat creates a bubble of steam in the chamber What is the purpose of the Additional Drivers button in the Sharing tab of the Printer Properties? To add additional drivers for other operating systems A Windows 7 computer has several printers configured in the Control Panel Devices and Printers window. Which printer will the computer choose to be the first option for printing? The printer that is set as the default printer A user discovers that an inkjet color printer is printing different colors from those that are shown on the screen. What can be done to solve this problem? Calibrate the printer Explain the difference between global and per document options? Per-document options override global options After applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying? Verify the solution and system functionality A technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just perform? Document findings, actions and outcomes How can the life of a thermal printer be extended? Clean the heating element regularly with isopropyl alcohol. In Windows 8, what must be configured to enable one user to share a USB-connected printer with another user on the same network? File and printer sharing The users on a LAN are reporting that computers respond slowly whenever high resolution photographs are being printed on the color laser printer. What would be the cause of this problem? The printer does not have enough memory to buffer an entire photograph A technician is installing a printer that will be directly connected to a computer. Why does the technician not connect the printer initially during the installation process? The printer might need to be installed first before the printer is connected Explain what a printer driver is used for? It is software that converts a document into the format that a printer can understand What type of connection would be used to connect a printer directly to the network? Ethernet What corrective action would a technician take in response to a print spooler error? Restart the printer spooler What corrective action should be taken if a printer is printing faded images? Replace the toner cartridge What would cause an inkjet printer to fail to print any pages? The ink cartridge is empty A user tells a technician that the printer does not respond to attempts to print a document. The technician attempts to print a document and the printer does not output any pages. The technician notices that the printer LCD display is blank and unlit. What is most likely the problem? The printer is not turned on A technician is complaining about the following printer issue: The toner is not fusing to the paper. What are two possible causes of this issue? The toner cartridge is defective and or the paper might be incompatible with the printer A librarian is complaining about the following printer issue: My impact printer produces faded or light characters. What are two possible causes of this issue? The ribbon may be worn out or damaged What could cause a page to crease after it prints? The paper-feed tray might not be firmly adjusted against the edges of the printer and or the paper might be loaded incorrectly What could cause the following print issue? The print queue seems to be functioning properly, but the printer does not print. There is a bad cable connection and or the printer has an error such as it may be out of paper, out of toner, or there may be a paper jam What could cause a "document failed to print message"? A cable is loose or disconnected and or the printer is no longer shared. What could be the cause of the printer printing blank pages? The print head is clogged and or the printer is out of ink or toner What could cause the ink to fade on a printer? The toner is low or the toner cartridge is defective What could be the cause of the printer display panel not displaying an image? The printer is not turned on or the screen contrast is too low How should the technician resolve ghost or shadow images appearing on the paper? Replace the drum An office assistant in a law firm is trying to print many large legal documents but is getting "memory overload" error messages from the printer. What should the technician do to resolve the issue? Add more RAM/memory to the printer What could a technician do to help a laser printer that is running slow when printing photos? Add more RAM/memory to the printer A school is installing a new shared printer but the printer is not showing up on the list of available printers. What should the technician do to resolve the issue? Add the printer's IP address manually Employees are complaining that they send print jobs to a newly installed printer but the print jobs never print. What should the technician do to resolve the issue? The printer is connected to the wrong port and that same port needs to be modified A small company is moving towards sharing printers to reduce the number of printers used within the company. The technician has security concerns. What security risk is associated with sharing a printer? Data privacy Users have noticed that the colors on their printed documents are different from the colors that they see on their computer screens. What should the technician do to resolve the issue? Calibrate the printer A manager is complaining that the toner is coming off the pages printed by the laser printer. What should the technician do to resolve the issue? Replace the fuser grayscale printing printing using only black ink; not using color ink duplex printing on both sides of a piece of paper; double-sided printing print layout a view of the document that will be printed collate to arrange into the proper order, especially documents paper orientation landscape or portrait; the way the image on the paper is displayed