Lean Kaizen Mid-Term Exam Questions with 100% Correct Answers

Maintenance and improvement Correct Answer two functions of management Maintenance Correct Answer activities directed towards maintaining current technological, managerial, and operating standards and upholding such standards through training and discipline Improvement Correct Answer activities directed towards elevating current standards Kaizen Correct Answer small improvements as a result of ongoing efforts Process-oriented Correct Answer this approah should be applied in the introduction of various kaizen strategies Plan, do, check, act Correct Answer what does PDCA stand for? Standardize, do, check, act Correct Answer what does SDCA stand for? Commitment and involvement of top management Correct Answer what is the most crucial element in the kaizen process? PDCA Correct Answer what tool would you use when you are pursuing a policy of maintaining and improving standards? Plan Correct Answer establishing a target for improvement and devising action plans to achieve the target Do Correct Answer implementing the action Check Correct Answer determining whether the implementation remains on track and has brought about the planned improvement Act Correct Answer performing and standardizing the new procedure to prevent recurrence of the original problem or to set new goals for the new improvements Putting quality first Correct Answer QCD the primary goal of what kaizen concept? Speak with data Correct Answer collecting data on the current status helps you to understand where you are now focusing ; serves as a starting point for improvement The next process is the customer Correct Answer two types of customers: internal (within the company) and external (out in the market)