Gainsight Admin Certification Exam Prep (2023/ 2024 New Update) Questions and Verified Answers| 100% Correct

Gainsight Admin Certification Exam Prep (2023/ 2024 New Update) Questions and Verified Answers| 100% Correct QUESTION What is a Rule Chain? Rule Chain is a group of related rules that have been chained together to execute one after another with a shared schedule QUESTION What are key questions to ask when building a Rule? Answer: What data do you have? Where is it stored? What format is data stored in? What is the source data? (Process) How do I filter that data? Do I need to transform it or make calculations? QUESTION What are the 4 task types of Rules? Answer: - Dataset -Transformations -Merge -Pivot QUESTION What does "Apply to Gainsight Customer Only" mean when creating a Rule? Answer: Means it will limit to only customers in your Gainsight Data (your customer info object) QUESTION In Rules Engine, will advancing along the setup actions save your work as you go? Answer: NO! You have to hit "Next" in order to save your work, rather than clicking through the setup actions at the top QUESTION What is the benefit of selecting "Include in Identifiers" when creating a Rule? Answer: Click "Include in Identifiers" to help prevent duplicate CTAs based off vague qualifiers QUESTION The purpose of the Rules Engine is to: Answer: - Leverage customer lifecycle - Leverage data you have for analysis - Leverage data you have for monitoring and action QUESTION The anatomy of a rule contains the following steps: Answer: Create Rule, (Edit Rule), Set up Rule, Set up Action, and Schedule QUESTION If a Worksheet=Object, column=__ ? Answer: Field- think of an excel workbook QUESTION The default view which has rules in alphabetical order is: