CPPB TEST - DOMAIN I EXAM

CPPB TEST - DOMAIN I EXAM INPUTS - ANS ️️ Measure resourced used (include labor, materials, equipment and supplies). Demand for services may also be considered an input metric OUTPUT - ANS ️️ Record activity or effort that can be expressed in quantitative or qualitative manner. (total number of contracts; total number of employees; total spend) OUTCOMES - ANS ️️ Assess results of an activity and show whether expected results were achieved. Outcomes must be benchmarked. EFFICIENCY MEASURES - ANS ️️ Ratio of Input to output/outcomes less input/more output = Efficiency is generated EFFECTIVENESS MEASURES - ANS ️️ Reflect how long it takes to process a request for procurement or the turnaround time to receive a commodity or service. Essentially measures quality and affects customer satisfaction. MEASURING PROCUREMENT PERFORMANCE - ANS ️️ 1- Performance Reviews 2- Regular Staff meeting 3- Benchmarking 4- Performance Indicators