MSSC CLA Exam QUESTIONS WITH VERIFIED ANSWERS

MSSC CLA Exam QUESTIONS WITH VERIFIED ANSWERS Audit ANS-An objective comparison of actions to policies and plans. Automated Guided Vehicle (AGV) System ANS-A transportation network that automatically routes one or more material handling devices, such as carts or pallet trucks, and positions them at predetermined destinations without operator intervention. Bar code ANS-A series of alternating bars and spaces printed or stamped on parts, containers, labels, or other media, representing encoded information that can be read by electronic readers. Cross-functional team ANS-A set of individuals from various departments assigned to a specific task such as implementing new computer software. Cross-training ANS-Providing training or experience in several different areas (e.g. training an employee on several machines). Customer relationship management (CRM) ANS-A marketing philosophy based on putting the customer first. The collection and analysis of information designed for sales and marketing decision support (as contrasted to enterprise resources planning information) to understand and support existing and potential customer needs. Container Security Initiative (CSI) ANS-A program of the U.S. government which seeks to ensure that containers entering the country's ports are scanned and deemed safe before departing their country of origin. Customs-Trade Partnership Against Terrorism (C-TPAT) ANS-A voluntary system established by the U.S. Bureau of Customs and Border Protection with the primary goal of creating and environment of close cooperation between U.S. importers, carriers and international exporters to the United States. Corrective maintenance ANS-The maintenance required to restore an item to a satisfactory condition. Counterbalance ANS-When the weight of a lift truck offsets the weight of the load it carries. Cross-docking ANS-The process of moving items directly from an incoming trailer or container to an outgoing trailer or container with little or no storage time in between. Distribution centers ANS-A warehouse with finished goods and/or service items. Dock board ANS-A board or plate used to bridge the gap between a dock and trailer opening that allows people or equipment. Ergonomics ANS-Approach to job design that focuses on the interactions between human operator and such traditional environmental elements as atmospheric contaminants, heat light, sound, and all tools and equipment. Material handling ANS-The movement of items from one point to another inside a facility or between facilities. Near miss ANS-A safety incident in which an accident does not occur, but came close to occurring. External audit ANS-An audit conducted by a third party (another company or department). Free and Secure Trade (FAST) ANS-An agreement between the United States, Canada and Mexico which aims to speed transport of goods between countries while ensuring safety and security of the general population. Order processing ANS-The activity required to administratively process a customer's order and make it ready for shipment or production. Grounding ANS-Connecting electrical equipment and wiring systems to the earth with a wire or other conductor to reduce the risk of serious electrical shock Packaging ANS-Materials surrounding an item to protect it from damage during transportation. The