ISYS 363 SFSU FINAL TEST QUESTIONS & CORRECT ANSWERS

ISYS 363 SFSU FINAL TEST QUESTIONS & CORRECT ANSWERS Which of the following is a collaboration management tool that is used to facilitate virtual or collocated meetings? Select one: a. intranets b. blogs c. Internet forums d. fax e. video conferencing - ANSWER A A ________ information flow relates to the information that is produced by a company and sent along to another organization. Select one: a. legacy b. stand-alone c. packaged d. downstream e. custom - ANSWER d "Increased customer reach of the new Web-based system will result in at least a modest increase in sales." This statement represents a(n) ________ for the company. Select one: a. intangible cost b. recurring cost c. non-recurring cost d. tangible benefit e. intangible benefit - ANSWER D! ________ help in analyzing why a key indicator is not at an appropriate level or why an exception occurred. Select one: a. Exception reports b. Key-indicator reports c. Activity reports d. Drill-down reports e. Scheduled reports - ANSWER D A ________ is a business document containing some predefined data, often including some areas where additional data can be filled in. Select one: a. report b. sheet c. script d. form e. module - ANSWER D Which of the following statements is true about an information system? Select one: a. It consists of narrow and simple updates and queries. b. Its design goal is to enhance ease of access and use. c. Its primary purpose is to run the business on a current basis. d. It is primarily used by online customers, clerks, salespersons, and administrators. e. Its design goal is to enhance performance. - ANSWER b? Which of the following is a role of data mining agents? Select one: a. assembling customized news b. finding the best price for a particular product a user wants to purchase c. sending a report at the first of the month automatically d. tracking inventory levels e. analyzing data warehouses to detect changes deemed important by a user - ANSWER e Microsoft's Exchange/Outlook and Lotus Notes provide people with e-mail, automated calendaring, and online, threaded discussions, enabling close contact with others, regardless of their location. Identify this type of information system. Select one: a. collaboration system b. data mining and visualization system c. office automation system d. functional area information system e. geographic information system - ANSWER A ________ allows using approximations or subjective values to handle situations where information about a problem is incomplete. Select one: a. Stickiness b. Fuzzy logic c. What-if analysis d. Normalization e. Clustering - ANSWER b Which of the following is likely to have the suffix ".org" after the domain name in its URL? Select one: a. The Federal Bureau of Investigation b. The Red Cross Society c. Starbucks d. Harvard Business School e. McDonalds - ANSWER b The most prominent type of system software, the ________, coordinates the interaction between hardware components, peripherals, application software, and users. Select one: a. read-only memory b. point to point protocol c. operating system d. random-access memory e. base station - ANSWER c