Professional Administrative Certification
of Excellence (PACE) 4
Max Weber
Introduce the idea of bureaucracy as characterized by:
*A well-defined hierarchy or chain of command with trained managers.
*Division of labor based on skills.
*Promotion based on competence.
*Complete records and written rules, procedures, and regulations.
Henri Fayol
is considered the grandfather of modern management theory because he proposed general
management in principles applicable to all fields.
Division of work
Optimum performance with minimal effort is attained by diving a job into individual steps or tasks
and assigning workers to those segments
Authority and Responsibility
Authority comes with certain responsibilities.
Discipline
Employees must respect and obey their superiors
Unity of Command
Every Employee must receive instructions from only one manager.
Unity of Direction
, If there are a group of tasks with a common objective, then there must be a single person in
charge and a single plan.
Management
The process of coordinating work activities so they're completed efficiently and effectively with
and through other people.
Efficiency
Reflects a relationship between inputs and outputs that minimizes resources and costs.
Effectiveness
Relates to the attainment of established goals and results.
Frederick Taylor
Father of scientific management - first to scientifically study work processes and worker
productivity. Published The Principles of Scientific Management in 1909.
Schools of Management
Scientific
Classic
Behaviorist/Human Relations
Modern
Contemporary
Acceptance Theory of Authority
The success of any organization depends on the cooperation of its employees.
Approaches to Feedback - Coaching
*Future-Oriented
of Excellence (PACE) 4
Max Weber
Introduce the idea of bureaucracy as characterized by:
*A well-defined hierarchy or chain of command with trained managers.
*Division of labor based on skills.
*Promotion based on competence.
*Complete records and written rules, procedures, and regulations.
Henri Fayol
is considered the grandfather of modern management theory because he proposed general
management in principles applicable to all fields.
Division of work
Optimum performance with minimal effort is attained by diving a job into individual steps or tasks
and assigning workers to those segments
Authority and Responsibility
Authority comes with certain responsibilities.
Discipline
Employees must respect and obey their superiors
Unity of Command
Every Employee must receive instructions from only one manager.
Unity of Direction
, If there are a group of tasks with a common objective, then there must be a single person in
charge and a single plan.
Management
The process of coordinating work activities so they're completed efficiently and effectively with
and through other people.
Efficiency
Reflects a relationship between inputs and outputs that minimizes resources and costs.
Effectiveness
Relates to the attainment of established goals and results.
Frederick Taylor
Father of scientific management - first to scientifically study work processes and worker
productivity. Published The Principles of Scientific Management in 1909.
Schools of Management
Scientific
Classic
Behaviorist/Human Relations
Modern
Contemporary
Acceptance Theory of Authority
The success of any organization depends on the cooperation of its employees.
Approaches to Feedback - Coaching
*Future-Oriented
