NATE CORE HVAC – QUESTIONS AND ANSWERS
(100% CORRECT)
1. In my opinion, the new thermostat design is a change for better. ✔️Ans -
1. An improvemnet
2. If you bought four thermostats for $91.12, what was the price of each Tatar?
✔️Ans - 2. $22.78
3. The standard atmospheric condition (Sea Level) for water to boil at 212 °F
are: ✔️Ans - 3. Atmospheric pressure 14.696 psi, temperature 70 °F
4. A BTU is defined as the amount of heat that must be added to one __________
of water to raise its temperature 1 °F. ✔️Ans - 4. Pound
5. What is 33.3% of 60? ✔️Ans - 5. 20
6. The change by one chemical acting upon another is called a chemical:
✔️Ans - 6. Reaction
7. The type of heat that must be added or removed to cause a change in the
physical state of a substance is: ✔️Ans - 7. Latent heat.
8. All substance contain a measurable amount of: ✔️Ans - 8. Heat
9. Latent heat energy levels; ✔️Ans - 9. Cannot be measured with an
ordinary thermometer.
10. The atmosphere will support a column of mercury _______ inches at sea
level. ✔️Ans - 10. 29.92
11. The term "sheathing" in the building trade refers to: ✔️Ans - 11.
Lumber used between roof beams or rafters as a base for roofing material.
12. Typical construction of interior stud walls are _______ on center. ✔️Ans -
12. 16"
, 13. What does the term "French Drain" typically refers to: ✔️Ans - 13.
Underground condense disposal system
14. All residential gas furnaces use some type of: ✔️Ans - 14. Heat
exchanger
15. What is the primary purpose of a compressor? ✔️Ans - 15. It
compresses the vapor to a high pressure
16. A customer asks that you do something that your company rules
specifically prohibit. When responding to such a request you should: ✔️Ans
- 16. Tell the costumer you cannot comply with their request and offer a brief
explanation why you cannot
17. Carefully choosing questions that will give you a customer's true feeling is:
✔️Ans - 17. A primary technique used when asking qui questions of a
customer who has a complaint
18. Why must a contract include ones person's commitment in exchange for a
second person's commitment? ✔️Ans - 18. To make the contract legally
binding.
19. A person who is persistent is one who: ✔️Ans - 19. Keeps to a course of
action no matter how difficult
20. It is essential that a technician service a furnace within a set work
schedule in order to be efficient. The technician's ability to do the job correctly
and keep on a set schedule must typically involve some: ✔️Ans - 20.
Planning
21. An understanding of an HVAC Service company's warranty polices and the
ability to discuss them with a customer is the responsibility of the: ✔️Ans -
21. Technician
22. If upon answering a service call, you find that a fuse has been removed
from a unit, what is the first thing you should do: ✔️Ans - 22. Find out why
it was removed
(100% CORRECT)
1. In my opinion, the new thermostat design is a change for better. ✔️Ans -
1. An improvemnet
2. If you bought four thermostats for $91.12, what was the price of each Tatar?
✔️Ans - 2. $22.78
3. The standard atmospheric condition (Sea Level) for water to boil at 212 °F
are: ✔️Ans - 3. Atmospheric pressure 14.696 psi, temperature 70 °F
4. A BTU is defined as the amount of heat that must be added to one __________
of water to raise its temperature 1 °F. ✔️Ans - 4. Pound
5. What is 33.3% of 60? ✔️Ans - 5. 20
6. The change by one chemical acting upon another is called a chemical:
✔️Ans - 6. Reaction
7. The type of heat that must be added or removed to cause a change in the
physical state of a substance is: ✔️Ans - 7. Latent heat.
8. All substance contain a measurable amount of: ✔️Ans - 8. Heat
9. Latent heat energy levels; ✔️Ans - 9. Cannot be measured with an
ordinary thermometer.
10. The atmosphere will support a column of mercury _______ inches at sea
level. ✔️Ans - 10. 29.92
11. The term "sheathing" in the building trade refers to: ✔️Ans - 11.
Lumber used between roof beams or rafters as a base for roofing material.
12. Typical construction of interior stud walls are _______ on center. ✔️Ans -
12. 16"
, 13. What does the term "French Drain" typically refers to: ✔️Ans - 13.
Underground condense disposal system
14. All residential gas furnaces use some type of: ✔️Ans - 14. Heat
exchanger
15. What is the primary purpose of a compressor? ✔️Ans - 15. It
compresses the vapor to a high pressure
16. A customer asks that you do something that your company rules
specifically prohibit. When responding to such a request you should: ✔️Ans
- 16. Tell the costumer you cannot comply with their request and offer a brief
explanation why you cannot
17. Carefully choosing questions that will give you a customer's true feeling is:
✔️Ans - 17. A primary technique used when asking qui questions of a
customer who has a complaint
18. Why must a contract include ones person's commitment in exchange for a
second person's commitment? ✔️Ans - 18. To make the contract legally
binding.
19. A person who is persistent is one who: ✔️Ans - 19. Keeps to a course of
action no matter how difficult
20. It is essential that a technician service a furnace within a set work
schedule in order to be efficient. The technician's ability to do the job correctly
and keep on a set schedule must typically involve some: ✔️Ans - 20.
Planning
21. An understanding of an HVAC Service company's warranty polices and the
ability to discuss them with a customer is the responsibility of the: ✔️Ans -
21. Technician
22. If upon answering a service call, you find that a fuse has been removed
from a unit, what is the first thing you should do: ✔️Ans - 22. Find out why
it was removed
