NC BLET Communication question well answered already passed

NC BLET CommunicationWhich is more important? A) Speaking B) Talking - correct answers Speaking is more important than talking. Its not important to recognize ethnic Diversity. A) True B) False - correct answers False, you must recognize ethnic diversity. What are some nonverbal cues you can use to show interest? - correct answers Body Posture Eye Contact Nodding(not in excess) What variable can influence an interaction? - correct answers Class, sexual orientation, age and ethnicity Its OK to say something you may regret. A) True B) False - correct answers False, you should never say something you will regret or make promises you can not keep. What is paralanguage? - correct answers The way in which we say messages. It's not what you say, it's how you say it. What word choices should we avoid when communicating? - correct answers You should avoid: Verbal Stereotypes Phrases Communication slogans without meaning Jargon or slang Using set expressions which exhibit antipathy and lead to distrust What are some non-verbal cues? - correct answers Silence Lack of Eye Contact Facial Expressions Gesture and posture Personal Space Movement What are proxemics? - correct answers study of personal space What is the intimate zone? - correct answers 4-6 inches away(you should never let anyone in this zone while working) What is the personal zone? - correct answers 1 to 2 1/2 feet(Cannot let suspect in) What is the Social zone? - correct answers 4-7 feet What does steepled fingers represents in a conversation? - correct answers Confidence What can open hands represent in a conversation? - correct answers Acceptance Whats does leaning forward represent in a conversation? - correct answers Interest What are some hostile communication cues? - correct answers Grimace Punching Motion Head titled back Arms Akimbo