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FINAL EXAM COMPOSITE ANSWERS CH 1 - 14
IT Essentials (Version 7.00) – IT Essentials 7.01 Final Exam Ch 1 –
14
1. When a new motherboard is being installed, between which two
components must thermal compound be applied? (Choose two.)
o CPU
o RAM
o chassis
o heat sink
o chipset
o motherboard
Explanation:
You must apply thermal compound between the new CPU and the heat sink/fan assembly to a
overheating the CPU. The thermal paste helps to conduct heat from the CPU to the heat sink.
2. A technician is explaining the differences between inkjet
printers and laser printers to a customer. Which two
comparisons should the technician make? (Choose two.)
o Inkjet printers are less expensive as an initial purchase than laser printers.
o A laser printer is significantly slower than an inkjet printer.
o Both laser and inkjet printers produce poor quality images.
o The laser printer output is dry after printing, but an inkjet printer may still
have wet ink on the paper after printing.
o Inkjet printers use plain paper to make economical prints, but laser printers
require more expensive thermal paper.
3. Which three components are typically found in laser printer
maintenance kits? (Choose three.)
o fuser assembly
o primary corona
o pickup rollers
o transfer rollers
o secondary corona
o paper trays
Explanation:
Laser printer maintenance kits typically contain components that wear and can be installed w
disassembly of the printer. Corona wires are internal components that would require a trained
to replace. Paper trays are components that are not typically replaced during maintenance, bu
replaced any time if damaged.
4. Place the six stages of the troubleshooting process in the correct
order.
FINAL EXAM COMPOSITE ANSWERS CH 1 - 14
IT Essentials (Version 7.00) – IT Essentials 7.01 Final Exam Ch 1 –
14
1. When a new motherboard is being installed, between which two
components must thermal compound be applied? (Choose two.)
o CPU
o RAM
o chassis
o heat sink
o chipset
o motherboard
Explanation:
You must apply thermal compound between the new CPU and the heat sink/fan assembly to a
overheating the CPU. The thermal paste helps to conduct heat from the CPU to the heat sink.
2. A technician is explaining the differences between inkjet
printers and laser printers to a customer. Which two
comparisons should the technician make? (Choose two.)
o Inkjet printers are less expensive as an initial purchase than laser printers.
o A laser printer is significantly slower than an inkjet printer.
o Both laser and inkjet printers produce poor quality images.
o The laser printer output is dry after printing, but an inkjet printer may still
have wet ink on the paper after printing.
o Inkjet printers use plain paper to make economical prints, but laser printers
require more expensive thermal paper.
3. Which three components are typically found in laser printer
maintenance kits? (Choose three.)
o fuser assembly
o primary corona
o pickup rollers
o transfer rollers
o secondary corona
o paper trays
Explanation:
Laser printer maintenance kits typically contain components that wear and can be installed w
disassembly of the printer. Corona wires are internal components that would require a trained
to replace. Paper trays are components that are not typically replaced during maintenance, bu
replaced any time if damaged.
4. Place the six stages of the troubleshooting process in the correct
order.
