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WGU C202 (Managing Human Capital - Chapter 1) Questions And Answers 100% Correct

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competitive advantage - ANSWER-doing something differently from the competition that leads to outperformance and success Employee handbooks - ANSWER-print or online materials that document the organization's HRM policies and procedures shared service center - ANSWER-centralizes routine, transaction-based HRM activities Outsourcing - ANSWER-hiring an external vendor to do work rather than doing it internally professional employer organization - ANSWER-a company that leases employees to companies that need them Human resource management - ANSWER-the organizational function responsible for attracting, hiring, developing, rewarding, and retaining talent total rewards - ANSWER-the sum of all of the rewards employees receive in exchange for their time, efforts, and performance Direct financial compensation - ANSWER-compensation received in the form of salary, wages, commissions, stock options, or bonuses Indirect financial compensation - ANSWER-all the tangible and financially valued rewards that are not included in direct compensation, including free meals, vacation time, and health insurance Nonfinancial compensation - ANSWER-rewards and incentives given to employees that are not financial in nature including intrinsic rewards received from the job itself or from the work environment How HRM Influences Organizational Performance - ANSWER- HRM influences organizational performance through its influence on three key areas: - ANSWER-Influencing what employees should do Influencing what employees can do Influencing what employees will do

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