Airmen Leadership School ALS (Test 2 - B Set) with Complete Solutions

MSgt Ottmo noticed that some of his crew members were relying on their memorization of procedures instead of following technical orders. Despite engine runs and planes launching, he holds a meeting on the flight line to address the problem. After the meeting several people expressed frustration because they barely heard anything MSgt Ottmo said." MSgt Ottmo's ____________ will MOST likely _________ mission effectiveness. - ANSWER-Misunderstanding of Organizational Barriers; Hinder the originator of the communication process - ANSWER-Sender the idea, feeling, or information that the sender transfers to his or her audience - ANSWER-Message the target of the sender's message - ANSWER-Receiver a reaction to the received message - ANSWER-Feedback The three channels of communication are _______, _________, and _______. - ANSWER-Upward, Downward and Lateral What are the organizational barriers to communication? - ANSWER-Environmental noise, weak communication policies/norms, and autocratic management, Examples include: jet engine noise, operations tempo, duty schedules, floor layouts