Which of the following is NOT one of the classifications of healthcare organizations discussed in
this chapter? (begin chapter 1) - ANSIndividual Healthcare
Which of the following is NOT a risk issue for healthcare? - ANSMostly female staff
Which of the following is usually at the top of the organizational chart? - ANSBoard of Directors
Which of the following statements best describes employees? - ANSAll staff directly employed
by the facility
Security uses senior management's endorsement to build what kind of program? - ANSStrong
and effective
How should friendships and interpersonal relationships between security officers and staff
members from other departments be treated? (begin chapter 2) - ANSEncouraged, but security
staff educated about ethics and avoiding favoritism.
Which of the following allows a department to assess its cost effectiveness within an
organization? - ANSBenchmarking
What should the most primary overriding concern of any security department be? - ANSThe
safety and well-being of anyone in the facility.
Which of the following are skills a security professional should have and use at all times? -
ANSAll of the above (Good observation skills, good comm skills, tolerance)
Why are vendors potentially a high security risk to a healthcare facility? - ANSVendors often
have access to sensitive areas yet staff of the healthcare organization may know very little
about vendors' backgrounds.
In the patient and family centered care philosophy, who determines which individuals are part of
the patient's family? - ANSThe patient, provided he or she is developmentally mature and
competent to do so.
Which of the following is NOT an example of an external customer? (begin chapter 3) -
ANSEmployees
Which of the following does NOT help the security uniform communicate an appropriate
message to the public? - ANSWearing the uniform shirt untucked.